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General Feedback:
Regarding the purchase of the MC7300. Packing of your products is
always impeccable. The real service is the knowledge and feedback i
received. Thank you for taking the many phone calls and answering all my questions. Your advice to compare my older McIntosh equipment to the newer amp was very helpful and made the comparisons easy. I could just focus on the sound of each. The sound of the MC7300 is just like you said: warm and smooth. The mids are alive and the sound is fuller. Thanks again. B.D., WI
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Regarding the purchase of the MC7300. Packing of your products is
always impeccable. The real service is the knowledge and feedback i
received. Thank you for taking the many phone calls and answering all my questions. Your advice to compare my older McIntosh equipment to the newer amp was very helpful and made the comparisons easy. I could just focus on the sound of each. The sound of the MC7300 is just like you said: warm and smooth. The mids are alive and the sound is fuller. Thanks again. B.D., WI
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Howard was a doll - worked all day in that awful heat - the system sounds wonderful. We used it all weekend. Thanks again. C.H., NY |
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I received the McIntosh C45 today and it was exactly as described. I am very happy with my purchase and the service that you and Audio Classics have provided. Thank you very much! R.W., CA
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Thanks for the fantastic service and customer support that you have provided during the past few weeks. Your detailed knowledge and practical advice on multiple audio brands and equipment is priceless. I appreciate your enthusiasm and professionalism in helping me to select the Mcintosh MC402 and C45 w/TM1. M.S.,TX |
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Received the Mac MR78 tuner yesterday in a tank like packaging, and fired up the unit right away…The best word to describe the sound of the FM music is AMAZING, and of course paired with my first Mac C28 preamp. I think the two units are meant for each other. I placed the MR78 on top of the C28. Never thought that FM broadcast sounds like CD or better. This should be the ultimate FM tuner and will beat any sophisticated and cost to no object digital tuner in the market today. The unit is really gorgeous from any angle, well built machine, built like a tank! Thanks again for an excellent service. My next venture will be the Mac MC 150. Hope to get this one soon for my collection. R.A., FL |
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Thank YOU.... for the really, really great experience at Audio Classics. Meeting you guys makes my Mac stuff soooo much more special and enjoyable. D.V., Canada |
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I recvd the MC2002 in good order .... The unit was as stated, and plays well after hooking into my system. .... It very functions well but I think it would be better paired with a Mac pre amp. To this end, I will be ordering the C29 from you in a couple of weeks. Thanks for your professional courtesy. C.A., NJ |
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Just received the Tice Power Conditioner this evening... I am writing because I was shocked, I mean really shocked at how WELL PACKAGED
the Tice unit was. In all the years I have ordered products throught the mail and the web, I have never before encountered this much care and detail in the packaging of a product. The packaging was exceptional and I just had to write and let you know personally. I am very impressed at your superb level of detailed service and care. Thank you sincerely. J.H., AZ |
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- the speakers arrived and sound very nice. They were graded at B1 but I have to say they are really in mint condition! Thanks for such fast service and quality gear! B.G. NJ |
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Hey..I get the Krell CD player today..I am blown away! It is awesome..thanks for the great communications and rapid shipping.
What a piece! Hope to do business again. J.K., FL |
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I just wanted to email you and tell you how delighted and impressed I am with the people and operation of your business. I have owned McIntosh equipment for twenty years and I think it is outstanding audio equipment. It is obvious to me that the staff at Audio Classics shares that same love. I have had the pleasure of dealing with your parts department. Andy has continually gone over and above my expectations to see that I am satisfied for those hard to find parts. He is a pleasure to do business with. He always gives me ample time in helping me with any and all questions I may have. I only wish every business would spend this much time and energy with there customers. J.W., NJ |
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Incredible packaging, the unit arrived like it was brand new. ....Thank you very much. I will do business again with you guys. R.A, FL |
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.... got the amp today. Its really nice. just wanted to take a min. to thank ya for the perfect service. you got a customer for life. still have a few more items to get. R.B., TX |
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I bought 2 Mcintosh MC7200s from you about a year ago or so. They are awesome! I love them! Thank You! R.T., FL |
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I received the unit in great shape and fire it up. Great sounding. What a packaging!!! The best I have seen, like a tank. You guys are great!.. I will make it sure I buy my gear from AudioClassics again. Thank you very much. R.A., FL |
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I have received the units and have listened to that for few days. It is a very good product. Also I like the packaging a lot. You and your company did a good job. B.N., NY |
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I have received the units and have listened to that for few days. It is a very good product. Also I like the packaging a lot. You and your company did a good job. B.N., NY |
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thank you for the excellent help as usual. D.D., NY |
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All is connected and sounding awesome. Thanks for the help and suggestions. The tuner (MR73) is a perfect fit. S.B., PA |
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(I) Am still crazy about the Mc stuff you have sold me. Listen all the time and everything works/looks like it did the day I got them. S.M, NC |
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Thank you so much for all of your help! We love our VPI (HW17F) machine. Wow what a difference it makes! The sound of the records are so much better. D&J. O., NY
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Andy Butts is a very nice person who help me out with my MC-2105..I really dont know what i would have done without him...Very helpful,supportive and very patient with me...Great Great job guys!!! Keep up the Great work!!!! M.M., NY |
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I thank you for your professional advice and recommendations on the purchase of McIntosh audio equipment from Audio Classics. I am very pleased with the MC252 amp, C41 Audio Control center and the MVP861 CD-DVD player. It was a considerable investment to do in such a short time, but the rewards are outstanding in the improvement in the sound of my music system. My relationship with you and Steve Rowell extend back to 1988, and all of my trades and purchases with the firm have been done with integrity. I.F., IN |
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Thanks so very much for your help and guidance. I'll look forward to doing business with you in the future, and would highly recommend
Audio Classics to anyone, without reservation! D.K., CA |
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I have NEVER heard music like this. Never. I am blown away by how amazing music is now. Thank you. Thank you. Thank you. You have made me feel like I have arrived. J.W., AZ |
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Thanks that's great. I wish everyone did business like you life would be a lot easier. G.W., FL |
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Just received a pair of Panlocs form you today and I am really impressed with your service. In fact, over the years I've purchased a number of small items from your company and let me say that the customer service, turnaround times and especially the packaging are better than first-rate. Congrats on a very well managed company. A.C., Canada
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Just wanted to let you know that your employee, Ryan Kilpatrick, has been a great help in setting up my equipment. You are very lucky to have such a nice guy, never gets uptight, stays with it till it all comes together. I cannot say enough just wanted to let you know. Thank you. J.H., AZ |
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C220 & MC352: Got'em, hooked'em up and played'em all day. I let me friend have the chair all afternoon. He's an old retired guy, I think we're the only 2 audio guys on the island. He was absolutely blown away and may be calling you. .... it's absolutely effortless, smoother, way more dynamic, detailed and very open.....and warm, beautiful. Thanks, I am very happy with my purchase. M.S. HI |
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... to thank you again for your help in putting this package together. The MC2155, MX117, MCD7007 and their matching cabinets all arrived safely last week and have been performing flawlessly since. They all sound and look great! C.S., WA. |
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i bought from you two years ago the MA6500 and was going to ad a tuner... ,so i was locking on McIntosh .. and i saw the MR88. Wow ,what a design. .... i was very satisfied with the service you gave me in the past and i never forget when i am well treated. M.S., Canada |
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I received the McIntosh MVP861 today, it is in excellent state! Very pleasant has to look and even more to listen to; thank you very much it was a pleasure to buy you this device; the tone is exceptional with all the music styles; with sacd, it is of the magic! J.P.C., France |
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With vintage audio, packing is everything. These guys are the masters ! D.M., Canada |
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Mike has helped me with 5 amps this year, Best retailer I have used by far! W.K., CA |
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I would not choose any other company than ACL, since I know you are connected with Mr. Modaferri and you are also nice to work with and that is worth a lot these days. ... Thanks for all the care in sending and dealing with the MR77. E.G., Netherlands |
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I bought a McIntosh MX118 Preamp/Tuner. It came with a brand new manual, brand new remote, it was double boxed VERY NICELY. The preamp sound very good with my Thiel CS 2.4 speakers and Velodyne F1800 sub. I will definitely purchase from Audio Classics again. Thanks V.N., TX |
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(Kubala Sosna) Cables came today. ..... it's easy to notice the change in tonal balance. Less emphasis on highs, more blended sound. Less aggressive, bright, edgy, abrasive. More mellow, smooth, easier to listen to. I had to check carefully to see if detail was lost, like bow on string, and certain harmonic effects, different from normal overtones. I did hear details but they were part of a blended sound, rather than sticking out of a thin, edgy sound. I would say we're approximating the sound at ACL finally. Very glad, because I was afraid I'd have to spend a fortune: tubes, $6000 cables, etc. A.S., GA. |
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Thanks again for your great communication and service for the purchase of the Mcintosh MC7270. I've received it today and it works perfectly. I've been impressed with the outstanding packaging, it would probably survive an atomic disaster ;-) Looking forward to do business with you again. R.M., France |
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I received the MC275, it's perfect and wonderful, it sounds like you expect to hear. To buy from AudioClassics is a pleasure because the item, the package, the shipment organization it's at top level. thanks sincerly from Italy S.D. |
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One of our many blessings has been the efforts you have made to be a honest advisor, a friend, a pier who shares his enjoyment of the listening experience. All rare qualities these days. I do hope you are able to meet your goals for the coming future and that we may partake of your kind ways in the future. T&C, I. TX |
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Thanks for the excellent customer service and fast shipping! We are enjoying the Pioneer Elite Blu-Ray! D.P., PA |
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I would like to thank you once more, I got my parts order today! I couldn't beleive how quickly it came. I really didn't expect it until later in the week. You and Audio classics are, as usual, very professional. P.E.,CA |
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...I have just receive the C 712, it came in excellent conditions. Special mention to the packing quality, excellent, it is essential for long distance shipping.
After turn on, all my expectations were exceeded, fantastic sound. I hope to continue buying from you. Thanks a lot J.P., Spain |
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The amp arrived safely yesterday. I am blown away, it sounds absolutely fantastic! Now I see what all the fuss is about with McIntosh. J.G, NV |
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... very much looking forward to having the MT10/Dynavector! Glad to hear from Tony - he is a wonderful representative for McIntosh. (Or as my wife says, "it turned out to be a very expensive tour!" but well worth it.) My wife has even told her lady friends how impressed she was with McIntosh and the wonder of old-fashioned American engineering and craftsmanship. She was equally impressed by all of you at Audio Classics as well and we both very much enjoyed our time spent with you. Now that I've just loaded my 350th CD into the MS750 (only a thousand to go!) we wonder how we every got along without that wonderful beast. .... thank you for everything and please give our best to the rest of the gang at AC! C.&J.G., IL |
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the carton containing the glass for the mc2505 arrived yesterday. you have done a great job ! ! !
the packing was superb especially the inner packaging was fabulous in any way. H.S., Germany |
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Home, hooked up and loving these incredible speakers. No physco accoustics at work either! Thanks again for the tour, great service and time. S.S., ME.
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I received the MC275 amp yesterday, and am enjoying it while I type. Thank you very much for the speedy service, and answering all my
questions. Even more impressive is finding out you're the son of Gordon J. Gow former President of McIntosh Labs, Inc. I was wondering if the name was any relation, then saw that on the Audioclassics web site. How cool! Your family's work has produced much joy in the world -- Thank you
very very much :) L.H., WA |
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We wanted to thank you again for your work on our MA6900. We really enjoyed meeting you, and we sincerely appreciate your superb work on our amplifier, and the kindness you showed in arranging the McIntosh factory tour. Your generosity and the courtesy that we received at Audio Classics is unparalleled in our experience, and we want you to know how pleased we are. S.E., PA |
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....everything arrived this afternoon and appears to be in great shape. Loved the palletized shipping method. ... Thanks again for the great job you did pulling all of this together and getting it shipped so beautifully. C.G., IL |
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... thank YOU, for acting professionally and responsibly. I promise to do further business with you. I am thinking of ordering the MX 134 (if still available), within a couple of months. And many more pieces of equipment. And my most sincere thanks for providing the Marsh remote. It is the attention to such details that makes a great business concern or keeps any business going. A.D., Morocco |
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I received the MX113 yesterday. The packaging is suitable for a nuclear spectrometer and the unit arrived looking like it just came from the showroom. Hooked it up to the MC2100 amp and Mc XR5 speakers and it sounds great and looks great. The tuner wheel feels like a gyro. Hard to believe this thing is almost 30 years old. Thanks for the suggestion and the great service. S.M., NC |
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As I wrote earlier, our MA6900 encountered the same sort of failure that others have described - a sudden loss of output, with both meters pegged at the top of the scale, and both powerguard lights on. After discussing the issue with Audio Classics' Ryan Kilpatrick, my wife and I decided to make the three-hour drive up to Vestal with the amplifier... Ryan was ready for us when we arrived shortly after the store's opening, and he immediately went to work on the amplifier. We relaxed in one of the sound rooms, enjoying a superb McIntosh system, and in short order, Ryan confirmed that the problem was a faulty capacitor, and he assured us that he could complete the repair during our visit. Ryan also let us know us that he had quickly arranged a private tour of the McIntosh factory while he made the repair on our amplifier! At McIntosh, we met Chuck Hinton, who took us through the factory, providing terrific background information, and kindly answering our many questions. We got to see transformers being potted, as well as the fabrication of those famous glass faceplates. Chuck concluded our tour with a listening session in the McIntosh theater, and words just are not adequate for the experience - what a system! On returning to Audio Classics, Ryan had the amplifier wrapped, and ready to go, confirming that the repair had been successful, and our trusty MA6900 checked out perfectly. In a nutshell, this was the single best customer service experience that my wife and I have ever enjoyed - far beyond anything that we expected, and clearly a standard for others to shoot for. Ryan and the folks at Audio Classics could not have been nicer - they are genuinely friendly people with a passion for their work, and a high regard for their customers - their relationship with McIntosh is quite special, and it shows.We join the many who sing their praises - thanks, Ryan, Chuck, Audio Classics, and McIntosh! S.E., PA |
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Thank You so much for all your help I have passed on to many of my friends how great the customer service is there. I think my next
purchase will be that Martin Backpacker for fun. K.D., NY |
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Thank you for your great service. I recently pruchased a turntable and cartidge and the cartridge was defective. (You) sent me a new cartridge and I'm returning the defective cartridge. Evertyhing is now working beautifully. I wish your store was closer. The catalogue will be the next best thing. Thanks again, P.D. CT
Ps Are their good divore lawyers in your area? When my wife sees what I'm spending on this equipment I'm going to need one! |
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Just to let you know, the C45 arrived in good condition .... It's been a long time since I bought a piece of McIntosh equipment, and I was happy to see the beautiful construction and marvelous sound quality are still as great as ever. Thanks for handling this for me at Audio Classics. It was a very fair price for a wonderful unit. R.P., Canada |
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..... We had a great time...sorry to have consumed so much of your afternoon. ...she really enjoyed being involved with the speaker review/selection process and the factory tour really got her attention as to why I'm so attached to the Mac equipment. Buddy...I don't think the visit could have been more productive! Just Great! .... All in all I trust your judgement about this equipment and I think you now have a pretty accurate idea what it is in sound that I'm looking for. I've just got to find the money. Thanks again for all your time my friend...be in touch soon. N.R., VA |
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... thanks for your help purchasing the MVP851 CD/DVD player. It's paired with my vintage Mc MA6200 integrated amp and sounds great with the Klipsch speakers. First DVD was the Moody Blues Live at Albert Hall and it rocked the house! The packing job and service were first class. S.M. NC |
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..... I have my system complete now and you a new customer for life. Thanks a lot A.A., FL. |
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I want you to know that my interactions with you and your whole gang there at Audio Classics have been nothing but friendly, courteous, and as helpful as I could ever hope for. I very much appreciate your guidance in steering me towards some excellent componentry for my audio and video systems: the MC275-V, the C500T and, yes, the MC207. R.M., HI
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I wanted to thank you and everyone at Audio Classics and McIntosh for a fantastic afternoon yesterday! We had a terrific time! It was great to meet you and the rest of the gang at AC as well as everyone at McIntosh. It was an experience we won't forget! As for the MCD500, I wasn't prepared for just how good it would sound cold, right out of the box. It's amazing! It makes the Theta sound broken. Seriously! It only got better as I listened until way past when I should have been in bed. Yes, I made it to work this morning but it wasn't easy.Thanks again for all of your hospitality and please pass our thanks on to Chuck too! K&Z.L.,PA |
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Re 10b: LOVE IT!! Fantastic packaging! Made a couple of tiny adjustments to output and scope. Got a great antenna on it, fantastic sound!! LOVE it. Only
better radio-my REL PRECEDENT. R.W., NJ |
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Thank you very much for getting this fixed for me. .... I know now first hand why everyone speaks so highly of your company on the websites and such. You guys know how to take care of business. Thank you again, C.C., OK |
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I ... picked the MA6200 ... Man, what a gorgeous unit. .... Thank you again for all you have helped me with. Audio classics is a top notch group and I look forward to doing business with you guys again. C.C., OK |
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Recieved amplifier ... This is used? It's in fantastic shape!!! It's bigger than I thought ... Thanks again E.A., TX |
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The MC2250 arrived this morning ; Every thing is OK. Great sound (even the headphones works very well) and good looking too (even if it was graded C1, sincerely, it is very beautiful) ! Thank you very much for this excellent job. E.B., France |
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I just wanted to say thanks for the great deal and the great service on the mic stands I bought from you. They were incredibly well-packed and are in great shape. ..... I will be calling you again as my needs progress! F.F, ME |
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I am so happy over the McIntosh C41 that you recommend, to match the McIntosh MC252 Amp, that you also gave me good advice on. My CDs have come alive and the smooth sound is outstanding. Thanks to you and McIntosh for all the increase in pleasure that will enrich my life. I.F., IN |
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I don't know what to say. I have never heard music like this. It is weird, I feel like a rich man. This is luxury for me. Thank you for giving me excellent advice. J.W., AZ |
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Thank you so much for shipping the MC207. Thank you for working with me and making it possible for me to get this amp. I don't know how to tell you how much I appreciate your help... T.C. WY. |
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The cabinet was rec'd ..... it is safe and sound, thanks for an excellent packing job done ! B.C. Hong Kong |
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I received the check ...... in todays mail. Thank you for your help in disposing of gear which I no longer was using and which had given me untold hours of pleasure. I hope it will do the same for its next owner. It was a pleasure to
do business with you. R.S., KY |
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Thanks for sending the C26 glass in a "well-packed" box. I had forgotten to request the "sticker", and was surprised to find it inclosed --many thanks! Again, it has been a pleasure to do business with you. Now work begins. P.C., WA |
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Well, last week I made good on my next McPurchase(s). I took a ride up to Audio Classics and came home with a new MCD 500 and a pre owned MR 85! Before I elaborate on the purchases, I have to thank Ryan for his hospitality. I got a tour of their great facility and had a nice lunch with the guys. I even got to meet a fellow Aker. If you are planning a tour of McIntosh, I highly reccommend a stop at Audio Classics it's a fun place with loads of Mac gear and great group of people. And I know I don't need to tell anybody here what a great guy Ryan is! Ryan did a wonderful job installing an LED kit in the MR 85, it looks absolutely incredible. While I am still playing with these units (swapping interconnects SACDs, CDs, etc) all I will say at this point is that the MCD 500 lives up to the great reviews it has gotten on this site and in the press. The sound is so smooth and silky and my whole system just seems so much more quiet. While I have upgraded the sound from my Tuner and CDs the biggest change has been what the MCD 500 DAC has done for my Squeezebox/Server. The sound was OK for background music but was always what I would describe as thin compared to the original CD. With the MCD 500 in the mix, I can't really decide if the CD or the Squeezebox is better. It seems to vary with the CD or even the track. My next purchase may now be a 1.5 TB hard drive! If you're wondering the rest of my two channel system consists of a C2300, MC 252 and a pair of B&W803D's. J.B., NY |
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Not that I ever had a single doubt. I've been dealing with you guys indirectly since the mid 80's and nothing but 1st class. Now I have to admit 700.00....plus shipping is a LOT more than I figured to spend on this old dog..considering the big parts had already been replaced. ....BUT it IS totally spec!
I have a hearing loss in my left ear from stage monitors...43 years of rock and roll....My loss is in that 3.5k snare drum trauma range....but I must say today I feel like you gave me back some....this amp NEVER sounded this good. I do have pretty good high frequencies surprisingly enough and there are transients in the left speaker that haven't been there...in 20 years. ....It suspiciously looks as if you put some really nice preamp tubes in there....all matching yellow print sylvannias....me likes! Whatever unknown extras I sent were well worth the outcome. Thank you so much for being a first class operation, and if the other one ever gets dodgy enough for me to warrant the expense....or if I have a windfall....you know where I'm sending it! Great box too! I'll just hang on to that in case.T.T., TX |
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it's always a pleasure to communicate with you by e-mail. Your "reaction time" is unbeatable. Great! G.L., Germany |
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I want to thank you and Steve for the professional way in which you have dealt with me on this purchase, and also others made in the past. I.F., IN |
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just wanted to let u know how much we enjoyed dealing with Ernie this past Saturday-very helpful
and knowledgable--------------we shall return S.S. |
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the amp is in great shape and sounds awesome. Thanks M.S., LA |
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I just wanted to thank you. You fellas run a class operation. Thought I'd share this mornings AudioKharma post with you. I drove down to Audio Classics yesterday to pick up the DL103R. 1st of all, they are about the most friendly, helpful people I have ever run into in the business. I would highly recommend you visit if it's close to you. They are more than willing to let you listen even if you're not ready to drop big cash, and don't give any hint of the old "audio snobbery". S.M. NY
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I received he DH120 this morning, nothing to say except this transaction is perfect. F.B., France |
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ARC VT100-III...the amp is in great shape and sounds awesome. M.S., LA |
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The service from ACL is excellent, a first class work and the information on the equipment has an impressive precision. You delive exactly what you inform, doesn't have mistake, even if it is a negotiation on internet. Congratulations for the professionalism, honesty and the patience along the deal. Everybody knows that each person has her own hearing curve. In my case, mine privileges the middle frequency sounds. P.M., Brasil |
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you were awesome. I found out about you guys on Google and read some of the reviews. They were accurate. Expect more business from me. I'm a beginner at this audiophile stuff. |
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It is indeed a pleasure to do business with someone who knows the meaning of customer service. My friends and I often speak of how customer service has long since died in today's market place. It is so good to know that a few merchants still exist that maintain the integrity that has been obliterated by the modern "Wal-Mart" society. You sir , do have a customer for life and my recommendations for any that I encounter interested in top quality audio equipment. M.R., |
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... I bought a white Fender American Standard Stratocaster from you and gave it to my husband for an anniversary present. I was a little worried about buying a guitar from only seeing pictures of it and also about spending so much money for something on the internet. I just want to let you know that he really loves the guitar and I'm so glad that I took a chance on it. Thank you for making this experience a pleasant one. |
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...just wanted to thank you for the MC501's.The experience I had made the trip to pick them up well worthwhile.The amps look and sound amazing,a great improvement over the also excellent MC352. Referring all my audio friends to you. I'll be coming down again for any future McIntosh purchases. My friend
...who came with me,is now seriousily considering McIntosh. You guys are high-end audio done right. Thanks again for a awesome day. D.F., NY |
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Thanks very much. I got the MA5100 from you guys a few years ago. I had a great experience buying from you guys and appreciate that you treat your "music lover" customers with the same amazing service as the ($$$)audiophiles. .... I just want the 1 rating from you guys. J.R., PA |
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I just thought i would write to say a very big thankyou! the Amps arrived early last week and I took them down to a friends audio shop and had a really good listen. We were both really blown away by the condition and the sound of the amps(1st time I had ever listened to 501's) and let me tell you I was very very impressed. So am extemely happy with the sound and the level of service that you and Audio Classics provided. cheers mate C.O., Australia |
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Once again, you guys have come through for me. The cabinet is very nice, and should really “set off” (in a good way, that is) my MX-110. You always seem to provide the best in customer service, and you “condition evaluations” are always honest and straight-forwards,
unlike some places. Plus your shipping department knows that a fistful of Styrofoam peanuts does not constitute road-worthy packaging. B.A., MO |
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The “twins” arrived in great shape. The delivery company was right on time with a hydraulic lift truck (saved me from having to put on my fork lift T-shirt). You guys really do know how to pack them right. Now if only the house was complete enough to set them up and play neighborhood requests (I do believe it’s not rock until you “feel” it!) and I have a pair of MC2500s each on 20 amp dedicated circuits to allow the “twins” to breath. G.W., TX |
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I'm writing to let you know what you must already know, but it still is good to hear. I recently bought a pair of B&W 801s from Frank. He promply answered my questions, inserted a welcome sense of humor, and handled the transaction in simple fine form. I received them yesterday and your staff did an exemplary job of packing and shipping. I have been in this industry here for over 30 years and knew the late John Bowers. I've always wanted a pair of these and made that dream come true to rebuild my home devasted by IKE. It takes a bit to earn my grizzled respect - and y'all have done well in restoring my faith in this industry. Good luck and keep up the good work. G.W., TX |
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It was a pleasure dealing with you and Audio Classics. I think we both have like philosophies in that we are our client’s problem solvers. We have a well instrumented shop with techs who are chomping at the bit to solve problems. We’ve been around so long that we tend to view our customers more as extended family. I guess that’s why we both appear to be growing even in this national economic crisis. When we, or clients, need a source to replace or finally get that stuff they always wanted, you will be a resource for the solution.
.....Thanks again for doing the kind of job that makes us all look good! G.W., TX |
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Well it sure says something for you and audio classics when you have a customer that trusts your opinion so much to buy a set of speakers he's never heard and ship them to him across the country! B.L., ID. |
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I just wanted to personally thank you for packing this amp as well as you did. Rarely, if ever, do I receive something packed as well as this was and want you to know that I really do appreciate it. You are definitely on my favorite sellers list. C.N., WI |
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I received today your shipping.Very compliments for your service and package and shipping. I'am very satisfied for your customer service.
Thoroughly remain your customer in the future occasione. Best regards M.R. Italy |
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....have not talked to you in a while. But as I listen to my system I can not thank the staff at Audio Classics enough. I still marvel at the quality of the sound. But then again, its a McIntosh. G.B., IN. |
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Just wanted to let you the speakers arrived OK and they look and sound great...Thanks for your help W.B., IN. |
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received MX113, it's perfect thanks a lot S.D., Italy |
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I was playing the Chris Isaak song Blue Spanish Skies on my stereo at about 35 watts continuous on all four amplifiers and it sounded unreal.The bass was incredible and it made my body feel like it was suspended in mid air. The guitars cascaded like a waterfall through the song and the vocals were deep and powerful but still subtle at the same time. The entire time this was going on my body was pulled into the pulse of the song.It was like an out of body experience without the use of drugs or meditation. McIntosh really hit the nail on the head with this equipment. C.M., Canada |
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McIntosh 504 Very happy with the preamp that I bought from these people. Prompt shipping. Highly recommended. Thank you W.P., Canada |
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I never would have believed how much difference an amp would make in my system. As a long time Audiokarma guy I always bought the wisdom that the speakers are the first place to spend money, and sources are second. I now know better! I really appreciate the service I've received from you (and the gang on Saturday, when I picked up the box). The amp sounded and looked way, way better than it did during my first visit, I believe new gels or equiv were done to the meters, since instead of faded and streaky they are now ballsy Mac blue. The unit really looks like it just drove off the factory lot instead of being 30 years old. THANKS!!! I can tell you one thing... I am done messing with Audiogon, eBay and CraigsList for used audio. You guys simply make those choices obsolete. Once again, thanks and I hope to see you guys again soon. C.L., NY |
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I just want to express my sincere thanks and appreciation for a job well done! My speakers have never sounded so good, and the amplifier is cleaner looking, sounding and more powerful than ever. Your quick turnaround time and flexibilty in drop off/ pick up situations is second to none.
You have earned a customer for life! G.V., NY |
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I received the MC2500 I bought to you..... It is great, wonderfull. The Mc2500 is in perfect conditions as new. P.D., France |
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They are beautiful and exactly what I was looking for! I hooked them up and they sound even better than they look. There is always uncertainty when doing a remote deal like this and I’d just like to say you and your company get a perfect score on this one! Sales process, packaging, paperwork, delivery … all top notch. I’ll definitely give you a look for any future AV needs and can happily recommend you to others. M.H. Canada |
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You folks just made my day! My McIntosh MX130 remote control is failing (voulme up % down buttons work sporadically) and McIntosh told me that it cannot be repaired and they don't make it anymore. Your parts department has a new one and I can't tell you how happy I was to hear that. You folks are the best! E.S., AZ |
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Thanks for all your help, and Frank, you be the greatest. It is a shame
that more companies do not operate like you folks, you truly try your best
to satisfy the customer, hats off to all of you. R.G., GA |
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You guys have a special way of making a customer feel like family. You're all very knowledgeable, very helpful, patient, low pressure on the sale, and that's what makes for a lasting relationship with customers. All the way home I thought - crap, I should have just bought those PMC OB1's, put them in my truck and saved the shipping. I know I want them, ( slap to the back of the head follows) I guess I was scared of my wife, sometimes they can scare a grown man, sad but true. Anyway I took care of that and placed the order. Again thanks for everything. M.B., CT |
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Thanks for your advice. I finally have finished the set up and now am in heaven. Thanks so much for all your kind help. S.I., KS |
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Thanks for your always great customer service. The MC252 and MC7104 are hooked up and are sounding great in the main listening area. The MC252 is really a smooth sounding 2 channel amp. With new input jacks, the MC240's are back to 80 plus watts and life is also good in the cave. You guys have the best customer service going and if anyone ever needs a referral or wants an endorsement please use me as a reference. As far as we are concerned the 500 mile trip to Vestal from VA is well worth the experience for purchase and service on any McIntosh equipment. H.S. VA |
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The C2200 has arrived!!! The sound is absolutely wonderful right out of the box! I cannot believe how patient Ryan was with me. He listened to my audiophilia nervosa much like a true therapist. Then he made it all better. Thanks guys!!! T.N. WI. |
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Thank you for all your help it is very nice to have someone you can trust and think highly of and respect their opinion on things and I like to listen to what you have to say so I can learn things to thanks again B.E. CA |
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..... I appreciate all your efforts to make things right and I really feel bad about how things have gone south. .....Also understood is the hit your profit line took from all this. We are thankful to be dealing with you, who really backs up the products. S.P., NY |
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As my restoration project of my late Father-in-law's McIntosh system draws to a close, I would like to thank your company for your patience and understanding while working with me. In particular, Ryan Kilpatrick has represented Audio Classics as a kind, receptive, and knowledgeable gentleman. He always demonstrated respect to me as a customer and to my McIntosh components while they were undergoing restoration. I feel fully confident in recommending Audio Classics to any one searching for a truly customer service oriented organization where quality can still be found in great abundance. T.W., MD |
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..... very happy with all facets of the purchase, your company is definitely top notch and the best packing job I have seen so far, keep up the good work! T.H., Canada |
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To all of you who haven't taken the tour: you will leave that place with truly immense pride in owning Mac gear and supporting all the dedicated and skilled professionals you'll meet and see working. I was so impressed after my first trip there with Frank G. a few years back that I drove the five hours up again two months later to show my (then) 13 year old son what "Made in America" used to mean and to give him a genuine appreciation for the great sounding gear that Dad cherishes! As well, the scene at Audio Classics itself is amazing: great new and old gear and killer sound rooms. Ryan is a terrific host, as are all the guys up there! J.M., MD |
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I truly appreciate your time spent and advice. The guys at Audio Exchange were definately positive in mentioning you all, noting your willingness and ability to source high quality gear, and your service & support. They were clearly placing you right on par with the factory itself for your service and support, and noted only a couple primary differences ... That you all were generally quicker and more responsive when it was within your bailwick, and that the factory was ultimately more capable of resolving it beginning to end when things such as laser & disc drive repair were involved. Both to be expected, I'd say. For my part, I will continue to recommend you all, and I have even more confidence and reason to now. Can't say thanks enough, E.C., VA. |
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Haven't got the chance to thank you properly. It was a pleasure dealing with you and Audio Classics. The service provided was second-to-none. Thank you for answering all my quiries in a fast and professional manner (sorry for the headache), thank you for handling the shipment and thank you for the after service. Truely first class service. I will make all my audio purchases from you and will recommend all my friends to buy from you. Kind Regards A.A., Bahrain |
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Just wanted to thank you for your time, hospitality and the advise that you extended to me yesterday. I very much enjoyed my visit and chatting with you, as I have been wanting to visit both McIntosh and Audio Classics for many years.... I am now kicking myself for not buying The book while I was there; I could be reading it now.Thanks again and best regards, R.B., AZ |
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Just recieved the ADS L780 speakers from you, via UPS. I've got to say, the best packaging job I've ever seen. Thank you very much. I'm sure I will buy more products when I save the money. Thanks to all...R.M., SC
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Just wanted to thank you for your time, hospitality and the advise that you extended to me ... I very much enjoyed my visit and chatting with you, as I have been wanting to visit both McIntosh and Audio Classics for many years. Thanks again and best regards, B.B., CT |
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In regard to my purchase of the McIntosh C41 preamp and the MC2125 amplifier, the sound I get of these two pieces is fantastic and is just I was looking for. You guys package every piece so professionally and follow up on delivery. I only hope I can upgrade in the near future to the MC352 amp. Thank you for your help and professionalism. J.E., CT |
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just got the Dahlquist DQ-10's.... You guys definitely know how to pack stuff! W.T.,VA
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I couldn't help but laugh out loud when I saw the kitchen sink listed for
sale on the accessories page. Life is short, and too many people take
themselves way too seriously. God bless you guys for having a good sense of humor. R.O., CA |
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You have been very helpful through out, amazing service. Thank You A.A., Kuwait |
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I received the parcel at midday. I open it this evening in the presence of my wife. I made 50 years in June and she knows that I this moment waits for a long time. Difficult to resist.My first and last new Mcintoch bought in France in 1979 were a MC2205. I hope to live a long time with this MC2600.I appreciated your professionalism. C.D., France
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I received the parcel at midday. I open it this evening in the presence of my wife. I made 50 years in June and she knows that I this moment waits for a long time. Difficult to resist.My first and last new Mcintoch bought in France in 1979 were a MC2205. I hope to live a long time with this MC2600.I appreciated your professionalism. C.D., France
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I just couldn't help but unpack and set up the MC602. It was late Sunday night when I finally got the Amp all hooked up and ready for the first test run. The MX-119 Pre-amp was a breeze to hook in to the MC602. I utilized the unbalanced connections as it directly replaced the old MC-2300 amp. I loaded Joshua Bell's "Romance of the Violin", as I wanted to listen to "something quiet" becasue it was close to midnight. All songs sounded "Heavenly", with the silent notes "totally silent" and the violin's highs and lows soemthing sent from heaven.- Just incredible. The second album I loaded in to the Player was DVORAK's Symphony No.9 in E minor "From the New World". This is a special XRCD24 recording that I have been saving for the MC602. Again ,it sounded spectacular. Regardless of price paid for this new MC602 amplifier, all I have to say is: "It's well worth every penny spent". I want to thank you and the staff at "AudioClassics" for assisting us in adding this new component into our dream sound theater setup. P.s. We have truly enjoyed this experience, and we look forward in continuing to add additional components in the near future. Our best to you and AudioClassics, J.C., AZ
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I made it home safely and with the help of a friend and a hand truck we got the speakers into my living room. The speakers sound great in the quietness of my house. Wonderful rich sound. Since my friend is an old rock and roll player, after listening to a short pipe organ excerpt, we listened to 'Dark Side of the Moon' (Pink Floyd), great sound. I feel that I have achieved my goal which was very good classical music sound with no limitations (except price). Full frequency and full dynamics. Thank you for all your help. J.I., OH |
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the items arrived and they are marvelous. Very great sound. Thank you again, see you next business. All the best E.C., Italy |
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Amp arrived packaged carefully enough to withstand the Flood. Will let you know how it sounds, A.S., GA |
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RE: MR78 This is great. i've taken the liberty of mounting my metz antenna on the outside of my townhome and i'm pulling in low-power, small college stations (and others) and using the functions on the MR-78 to enjoy stuff I was never able to (or knew existed) before. this tuner has redefined my feelings towards FM radio..... I told one of my younger friends about it and he was floored, he can't wait to come over.... I actually got a kick out of finding some tiny little conservative religious radio station in the middle of nowhere and listened to the preacher rant for a while as I enjoyed a nice cold vodka Mojito, thinking..... "wow, his voice is pretty clear and has good stereo separation!" Mr. Modafferi, you are the best. J.L. NC
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Received the KT917 yesterday and first of all I have never in my life seen anything packed as carefully and neatly as this Kenwood was and I appreciate that. It is a beautiful piece. Everything functions well and the performance is remarkable. F.L., FL. |
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I received the tape deck today and I want to thank you for such a good packing job. It arrived safely with no damage. Thanks again! R.G., NM |
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re MA7000: I have installed to Behemoth and after a long and Considerable break-in, I have concluded that I have never been a Huge McIntosh Fan, I find myself Attracted to the large Blue Meters and Classic look. However I have myself actually looking forward to a listen just about every night. I'm not sure why but I see why so many people use the word organic when talkin bout the Mac Sound but this bad boy really cooks. In Short even though I would love to Ramble on and waste your Time, I love this amp! The louder I play it the better it sounds. Well I must get back to work so I can send more money this week to you. M.G., NY |
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THE MXI2150 ARRIVED TODAY. YOUR SHIPPING DEPARTMENT ARE THE KING OF PACKERS..... OUT OF THE BOX IT IS A WONDERFUL SOUNDING PIECE! BETTER THAN ANY INTEGRATED THAT I HAVE PREVIOUSLY OWNED(MUFI, CLASSE TO NAME A FEW) THANKS AGAIN FOR THE GREAT DEAL. T.E., WA |
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With the stress of the day with my video project and then people coming in the evening for a movie, your positive attitude and support in getting me the replacement Mac amp is truly appreciated.R.D., PA |
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I just wanted to thank you for all the time you spent with me,and of course the McIntosh (MCD201) sounds unbelievable!!! I have it connected directly to the Krell. The speakers are screaming HELP! the system is dead quiet and sounds as it should....Thanks again.W.M., NJ |
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Hope that all is well in Vestal. Please extend my most sincere congratulations to Mr. Modaferri and also to anyone else who worked on my MR-78. This is the best sounding tuner I have tried to date. Considering my location, that is one huge compliment. R.O., CA |
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Re Kubala Sosna Cables: Thanks much, I think, for exposing me to high-end cables. As I said in our conversations, I had discarded any saving grace for these. As an engineer, I can’t give you any reason why wire could make a difference at the frequencies that are being carried by these cables. My ears tell me something else. Thanks again. A.P. |
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MANY THANKS: the mc250 has been arrived on Saturday. It's amazing, you and your staff are really professional.
I'll do business with you soon. Really thanks. C.M., Italy |
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Thank you so much for treating me so kindly. Even though I have never had the pleasure of visiting your store, you treat me as a special customer. I suspect you treat all your customers in the same special way. Promise that you will never go out of business. R.F., SC
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Thanks for your prompt and courteous assistance - you've made it a real pleasure to work with Audio Classics! D.F., CA.
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finally baby is back home. It sounds wonderfully. My experience with Audio Classics was the best possible. Yous service was fast, professional, honest. I offered you the possibility to get more money: you did not take advantage. You charged me the freight you really paid, and did not charge the new box. Richard Modafferi did a wonderful job and an exhaustive report. Thank you very much for all of this, and for the joy I am feeling now. A.M., Italy |
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Thank you for your attention! All you guys are great and customer oriented. This is why I keep coming back.
Thank you again, and please express my thanks to Mike, too. R.F., S.C. |
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Last night we had a chance to watch a little TV and listen to some music. It was fantastic! And the remote performed as you expected it to….thanks! G.T., NY |
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The Mac gear I ordered arrived ... And though I’ve had precious little time for any critical listening, I’m very pleased with the purchases and your service. The rating system you have developed for your products is spot on honest and meaningful for your out of market customers. I couldn’t do it better myself. I’ll be back. Thank you for your time, attention and courtesy. WT, FL
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Had fun with the guitar last night, thanks again! Audio Classics really
should enter into the National Packaging Association contest for best packaging for shipping. No one can compare! D.J., CA |
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I can't Thank You enough for the "FENDER STRAT" . THANKS for always finding time to answer my questions and treating me like I'm somebody. THAT'S what makes AUDIO CLASSICS /and staff the very best. R.S. NY |
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I received my MAC1500 yesterday. It arrived just fine, thank you for the fine packaging!! The receiver works and looks fabulous. Pass along my thanks to all involved. R.P.IL |
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The loudspeakers (bw 802D) are finally at home. The sound is marvellous and I'm really satisfied with the purchase and your excellent service. The speakers are in perfect condition (b1?, "mint" condition would be OK). At first my wife was a bit angry (she said that the speakers were too big for her living room). Bue she loves opera and once she started to listen to some of her favourites CDs, she pointed out that size was not a problem.Thank you very much for your excellent and professional service. I think I'll be a customer of Audioclassics for many years. J.J., Spain |
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Recived the Mac C31V Pre-amp. It is great. The condition of the unit is excellent. It sounds great connected to my MC7200 power amp. Thanks for your assistance. I will sure do more business with Audio Classics. R.M., CA. |
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The MC7150 arrived today, damn that thing is heavy! Everything looks and sounds fine. I'm playing Bob James now and he sure sounds good. I must say that your B1 rating is so understated, my unit looks brand new! Have a good one! J.O., PA |
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Thank you very much without your intervention i certainly not get back my money .Now all is in order with the shipping cost and your professionaly is like the product you sell.. the best quality . The next Mcintosh i buy will be buy with you A.G., France |
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I got the horns, they are very nice. You do a great job with the package. I will integrate them in my surround all horn system A.P. Germany |
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I am very impressed with Audio Classics. Mike S is the person I speak to all the time and he has always been extremely helpful, and very patient - I am always changing my mind, and coming up with all sorts of requests for quotes, and he is right there with good answers, advise and support. I have dealt with a lot of companies big and small and you guys win the award for best customer satisfaction in my humble opinion. I will be back again to buy more audio as my secret stash grows - don't tell my wife :) Thanks for making a small fish in a big sea feel like a king fish. M.B., CT. |
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Well it's been a couple weeks and I wanted to pass on to you how
happy I am with the C2200. My system is sounding better and better
each day. R.P., MD
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I would like to thank you and the whole Audioclassics team for the beautiful amplifier. Condition of the amp was great, B1 was a bit conservative, I would say A1. Packing was great, extremely safe. On the box is a little badge that says “Built with pride in America”. If there is one company that America should be pride of, it’s Mcintosh. P.B., Belgium |
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The AC team resurrected a MC2155, C29, and MR80 for me 5+ years ago. Expensive, but they were like brand new. Maybe the best audio $$ I ever spent, nearly all of which was recovered when I sold them to upgrade. Savvy buyers will pay a lot for those Audio Classics receipts and shipping boxes! P.L., IA. |
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I just wanted to thank you so very much for your help last week. The MC58 arrived on Friday and what a beauty. I am very pleased with the product and your great customer service. I'm certain we will do business again. You guys are great. Thanks again...H.G., WA |
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MC60: Audio Classics cleaned up the units to look almost like new - far better than they looked when I left them for repair. Better yet they sound fantastic, much better than I remember when I replaced them for a better(?)sounding solid state unit - argh... where was my head? A.P., PA.
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Please let me start off by saying how much I appreciate the way you and the rest of the staff have really just been a true joy to deal with, first class all the way. As you know I consider Audio classics to be a first rate company. M.A., LA.
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This is my first MX110 / MC240 McIntosh combination - nothing short of amazed at how good the sound is. Smooth, but with no huge lose of detail, extended w/o any harshness on the top octaves, GREAT bass without being boomy. .... - between you and me - I think our industry has been walking backwards since point to point tube designs were abandoned for higher profit / shorter production time solid state designs. I REALLY am enjoying this combination. J.B., NY |
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Thanks again for helping me "do the right thing" and plunge for the C2200! My cabin deserves it! It really was funny, though, that here I need to truly sweat a difference of $300 and you have customers who spend $1 million on a home theater system!! Should've listened to my grandma and become a doctor! :) J.M., MD |
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… I just received my MA6100 back from a quick trip to Audio Classics in Vestal… George Melnyk gave it a good going over and restored it to what I can only imagine to be factory condition. He is a gem; there aren’t too many left like George. Ryan and the team at Audio Classics are spectacular to deal with; the entire service experience was wonderful…And, while I know that Audio Classics is not directly affiliated with McIntosh Labs, I just wanted to make it clear that – in my opinion – there are only a handful of companies on the planet that elicit the kind of passion that McIntosh garners – Porsche, Rolex, Singapore Air Lines. In the consumer audio space, there is only one – McIntosh. This machine came from Binghamton close to 35 years ago and still performs at levels that are head and shoulders above most of today’s equipment in the price range or beyond. And to have a passionate partner like Audio Classics, well… most companies would do anything to come even close to that level of third-party support.
I’m a Mac customer for life. Thanks so much for making the music sound like, well… music. D.S., IL. |
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At last, we take some time to thank you. The amps sound really fantastic and indeed everything arrived on time and in a perfect condition...The MC402 and C2200 together with the Sonus Faber Elipsa are just amazing, so much space and air. I think the Elipsa really needed a powerful amplifier and the MC402 is perfect. The MA6900 with the Sonus Faber Cremona is fantastic, as beautiful as we expected. This integrated amplifier is such a good value and sounds in the McIntosh way, the way we love. Thank you again for everything. A.R.& D.C., France |
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I just wanted to follow up on the Klipsch KV-3 speaker that arrived last month. I could not be more pleased. The speaker works extremely well with our existing KG4s. And the service from your company has been superlative. For instance, although the photos you sent showed some dings and nicks, someone there took the time to Sharpie-in the divots (which had been my plan after seeing the photos), and those nicks are now invisible from a foot or more away. Should (when) I have additional audio needs in the future, yours will be the first company I turn to. Thank you very much for making my initial foray into internet audio shopping an extremely positive experience. Best regards, D.W., DE. |
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Thank you for this purchase.The amplifier is perfect.You have done a very good job.You have a great compagny and in France we have to take a lesson from you. A tres bientot et encore merci. M.H., France |
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Thanks, Frank, for taking excellent care of your customers. I really
appreciate your phone call and the offer to send the hook-up cable for the MC352 and C41. A.G., AR |
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The book arrived yesterday in perfect condition - Mr Tyrell's packing is just the best. There's a lot of reading there, which I can now do slowly as I am starting back at work. I was pleased to see your cheerful photo in the interview with Ken ! The text and the pictures are just great - it's a magnificent quality product, just like the Macs ! Thanks again. R.B., England |
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I have bought you a MCINTOSH C24, I receive it today and I want to say all is wonderfull : very speed shipping, package very perfect, C24 like new. It's the first time I've buy you one MCINTOSH and not the last time. J.J., France |
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WOW! I can hear a difference in sound quality.My Tannoy S-10's never sounded so good! The MA6500 & MR85 came to me as you stated A-1 cond. Thank you! .....Looking to hear from you soon,thank you again! I am a first time McIntosh owner! Thanks to Frank and Audio Classics! D.K., CA
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You have been tremendous throughout this whole process, Frank ...and that's something I will long
remember about you and Audio Classics. I am an AudioKarma subscriber, which is where I have read about your reputation, and this experience has very much solidified it with me. R.B., TX |
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I got the cabinet today..., I couldn't be more pleased with it's
condition. I have to admit that it looks better than the others I have
like it. I also wanted to thank you for thinking of including the screws
that hold the pan-lock trays in place..I know I have the old one's
around here...somewhere! Cheers! C.W. VA. |
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RE MC252: It works fine.... Thanks for all of your help... ! BTW... Sounds wonderful... I'm very happy!
Thank you, gentlemen... J.M., FL |
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Just wanted to tell you that we love the new system. I still have a lot to learn, as I want to use it to its full capacity, but it is really great so far. Thanks, S.M., N.Y. |
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There is a large McIntosh dealer 10 min. from me. But Mike@ Audio Classics is my GO TO person and he give me honest no B.S. advice. Trust me, I bug him a lot. He doesn't just want the sale, he wants a relationship between customer and dealer. Two thumbs up from me. G.B., IA |
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I just wanted to let you know that the MC352 is everything I hoped for and much more. This thing is just amazing! I thought that my MC150 was great but the MC352 takes the music and emotion to the next level! A
pure pleasure to listen to! Thanks for all the help, I am a customer for life! Will talk to you here in a month or so when I purchase the MX406. Many Thanks, M.R., NE |
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I just wanted to take a moment to thank you ... once again for doing business the way it should be done. Maybe it speaks volumes that my dealings with you are remarkable at all. That I should be surprised and pleased to be treated fairly and with integrity. I’m not a religious man but I guess it really does boil down to treating others that way you wish to be treated, and I thank you for that. My new [other] amp is all that I expected from a Mac amplifier and sounds like what I was expecting from the first one. Thanks for hanging in there with me and making sure I was treated in the end as a customer who was laying down some hard earned cash and deserved to get the most out of what I had purchased. Take care until the next time I need some top notch equipment!! B.M., MA
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I recently purchased a Marantz 112 in a Walnut case from you. I'm very happy with the unit. What blew me away though is your packing. As a collector who has received damaged gear over the years due to wimpy cartons and inadequate packing, your cartons are without doubt the sturdiest I've seen. Thanks! B.M., CA |
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Your expert, brilliant recommendations on designing my system; the VPI, the MX114, the Classic Mc275 and the B&Ws have provided us with countless hours of sheer musical pleasure. In over 30 years, you've never steered me wrong. You are a joy to deal with & a true Master. S.G., NY |
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I received the MC252 today in perfect condition, hooked it up to my 20 year old NAD and---absolutely incredibly beautiful music, even on my crappy speakers. By far the most expensive audio purchase I have ever made, yet the easiest at the same time. Thanks for your help. E.C., CA |
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I just wanted to commend audio classics on their service. It has far exceeded any other service I have ever recieved when inquiring about products. I had the priviledge of working with Lee Campbell and he was more than willing to answer any questions I had about a bass guitar, provide pictures, quote shipping, and was superfast on shipping once the order was complete. I would highly recommend audio classics to anyone! Thanks again! D.S., WI |
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....I received the Revox today via UPS. I'm very impressed with the shipping speed considering the weather in that part of the country. Your packing is also 1st rate. I have the player connected to my main home theater setup and it sounds very impressive. . Thanks again for outstanding products and service. Thanks Again, R.B., KY |
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Thank you so much for Mac 250 power amp. It is perfect. Great packing. G.Z., Italy
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Thank you so much for Mac 250 power amp. It is perfect. Great packing. G.Z., Italy
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Dan was a great guy, was here on time, and was very efficient. (I’m not only going to make it to work on time, I might be a bit early!) I’ll certainly recommend you guys to anyone who mentions looking to buy or sell a Mac. Thanks for everything. G.C. PA. |
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Rotel RC1070, RB1070, RCD1072
Setup the equipment yesterday. It sounds absolutely amazing. I can't
not believe the sound coming out of my loudspeakers. They have never
sounded so good. The power is extremely clean and doesn't hint at
strain. Have only had it slightly above quarter volume. I'm afraid
to go higher. Plus it's too loud at that point anyway. I was never
able to get that kind of low end from my speakers without strain until
I hooked this system up. It sounds pure with no distortion. All sound is snappy, punchy and smooth where needed. Definitely happy that I purchased the cd player as well. There is a substantial difference between my streaming itunes source and the cd player. Even at lossless compression from the computer. All cds will be revisited. Thanks again for all your help with the equipment purchase. You were more than fair and generous with your prices and the few extras did not go unnoticed. I know your service is great and your ability to loan out cables and other makes it easier to make smart and satisfied purchase. The amp was in outstanding condition. As good as new to me. If a silver one does ever show up let me know for a possible trade in but I would be hard pressed to give this one up. It looks and sounds great. J.S., NY |
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Thank you very much. It is good to know that there are still retail companies out there that are knowledgable, helpful, responsive and passionate about what they do. A rarity these days! A.T., CA |
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You guys are awesome.... Greatly appreciate your efforts in my behalf. Rest assured if I ever have reason to sell my amp, you will get it. M.D., OH. |
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My C32 arrived today and all I can say is WOW! This unit looks like it just came out of the box from the factory! The packing was perfect and once again, you have proved to me why I need to keep you at the top of my list for quality components. Thanks again for your professional advice and excellent service. Best Regards, C.P., TX |
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So, I got a used 205 from Audio Classics that fit into my stash money budget( money the wife can't touch )Got it here, it looks great, works great, and sounds awesome. I am very pleased. Of course I am only satisfied for some period of time till the Mcvaccine injection of more new McIntosh in my house wears off and I need another fix. |
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The MC2255 arrived in excellent health. Thank you for helping me with all of this. Audio Classics is a "CLASS" act and so are you. C.M., AZ |
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First a word about Audioclassics: symply perfect, my preamp is rated B1, so you can imagine my face when i've seen a gear near mint! I've opened the preamp (i'm curious) and i've seen a clean gear also inide ...you have washed it?! Carry my appreciation to the guy at the shipment for the great level of
package, please. Now the impression about the Counterpoint: More detailed, "airy" and dynamic regarding my previous pre (Luxman
C120A), with more control on the bass area of spectrum, is the exact way that i hoped to find changing my old pre. My Advent Loudspeaker are like reborn, the stage is open, without listening fatigue, i can listen music for hours. The last word is for you, simply thanks for your patience and prompt reply to my mail, i hope to do business again with Audioclassics. Thanks again and have a nice day! E.M., Italy |
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Wow, the amplifier is fantastic.
....The cosmetics is incredible. Sound impressive. A pleasure doing business with you, because there will be more. I apologize for my English. I'm not able to express all my gratitude and joy. S.V., Spain |
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Received the unit and am very happy with it (it's terrific) - thanks so much for supporting getting this to Australia. I also wanted to thank you for your great manner and help at all times. Sounds like you are a part of a great business with Audio Classics; all the best success to you. S.J. Australia |
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the (C2200-LED) kit has arrived and I have install it already in about two hours. The installing directions and the parts are great! The illumination is much brighter and LED lights are much more reliable than the original bulbs. G.M., Italy |
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I would like to inform you that it's arrived...(The MC352)!!!!! Wow, was so heavy, It's been a challenge to unpack it and to position it on my hifi rack, but I did it all alone. It is pefect, also packed in a way very professional and safe. In this moment is playing and finally I'm starting to relax. Thanks again to you and all the audioclassics staffs, you are very professional, I hope one day we could met personally. I will start to advertise you to all my friends. R.M., Italy |
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From AudioKarma Member...
I have a decade-long friendship/working relationship with my guy at AC. I've purchased lots and lots of gear from him, and he's always been there for me to help me trouble-shoot or just for a chat as I toy with ideas for the next step. I trust him implicitly to give me the straight poop no matter what. Before I bought my last system from him, he let me bring up my speakers and turned over AC's impressive Mac room to me for the entire day just so I could mix and match until I found just the right synergy! Try doing that over the 'Net. By the same token, he knows and understands that I had to turn to Audiogon to buy my previously owned MC205s, as they didn't have any and get them only rarely on trade. Yet today, if I had a question about operating the 205, he'd be the first person I'd call! He gives me the best break he can on new or used gear. I can't imagine enjoying this wonderful hobby as much without his friendship, and I'm proud to do my part to support the good folks on Old Vestal Road. Oh yeah: it doesn't hurt that he's got Mac in his blood!" AudioKarma member |
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Here my opinion about Kubala/sosna imagination cables after a little time to break-in : It's exact they are warm after one week, sounstage becomes wide and deep, with a lot of details. They are very very transparent, neutral and fast; They are a GREAT improvment for any HiFi system. Would recommend to others of your customers !! You can heard without any problems directly an Huge difference. V. Belgium |
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So this is what it’s supposed to sound like! I knew I wanted one for a good reason but I was starting to forget what it was.Thanks so much for sending a working, great sounding amp. I did not want to write to soon but I have been listening for about a week and so for I am extremely pleased! I’m not sure but I swear this amp sounds better than the first one even when it “worked” that first week I had it. Maybe the difference between the 6550’s and the KT88’s? I don’t know. Thanks again, all’s well that ends well! B.M. MA.
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C 28, MC 2105, MCD 7000 I'm speechless....... Popped in Beethoven-Sonaten CD, and just sat frozen, in complete disbelief. It was great to meet you, see the store and talk to all the nice folks that dropped in. Excellent equipment, first class service, everything I expected and much more. Many thanks to you, the engineers and staff, I'm a very satisfied customer. S.B., PA |
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after some days that i'm listening the amplifier i would say THANKS INDEEED MAN !!! it sound great and very sexy M.M. Italy
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I would like to thank all of you for the excellent service the courteous manner and professional service in which every odder I have placed was taken care of. Your recommendation, knowledge and assistance has proved that you and the rest of the Audio Classics staff have a true love and talent for what you all do. Needles to say I will be a return customer in 2008. You guys are terrific. M.A., LA. |
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I don't think I should disclose the price becasue I would pay more for the service I received. It took only three days to get to me and they delivered it at night to accommodate my work hours. Two thumbs up to Audio Classics. The Service is First Class and Mike is now my go to guy for everything. Thank you Mike! AudioKarma |
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Well only two signs went up in the neighborhood after firing up Mick and the boys. Its ok though one was my sister.The other good news the Klipsch outdoor speakers blow the snow off the deck. Audio Classics is the best can't wait till the budget allows more McIntosh. J.S., IL |
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My MA 5100 has just arrieved and it works great. Thank you for the quick and professional delivery. I am very
happy. T.G., Germany |
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I am the guy you helped on the phone this past Saturday with a MHT200 problem. Your diagnosis was spot on, we corrected the problem of missing shunts and all is well. Thank you again for taking the time to help. J.R., SC (We helped even though he didn't buy it from us) |
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RE C22-II: WOW !!!! This thing is Beautiful; you are not kidding, it is beautiful! Thank you for another pleasant purchase. D.J., MA
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The 7005 work now PERFECT !!!! LOOKS like new, was well double packed and arrived MINT !* NEVER HEARD SUCH A SOUND QUALITY ! THE GREATEST PlAYER EVER HEARD and i already heard a lot of high-end cd player !! 200% satisfied of your service, advice ;the BEST STORE in the world for me, what more can i say ? an HAPPY customer .... V.M., Belgium.
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Thru the years you have treated me very well. I let everybody I know about your company and excellent customer service!!!!. In my book it the first place I look for equipment. To my demise I currently cant upgrade, My daughter is going to collage next year and the cost has me blown away. Thanks again. B.A., MO |
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... I received the amp perfectly. Thank you again for the very professional (as usual) packaging. The amp is playing perfectly! J.R., France |
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I had a hickup with my MC2KWs recently, and Mike at Audioclassics TOTALLY took care of me from start to finish. Sometimes it pays to have a dealer working on your behalf when dealing the the factory. Professionalism, honesty, responsibilty, and integrity are qualities which gets tested when you run into trouble, even when it is not the dealers fault. They passed the test. There was no IF AND OR BUTS, there was no bullshit or excuses. They were completely honest and was with me every step of the way. If I was to buy McIntosh again, I probably won't be visiting the new dealers close to me. I intend to drive 5 hours to buy from Audioclassics, as a good working relationship and mutual understanding is hard to develope. If your "old dealer" possess the qualities which I have described, he will have nothing to worry about. R.M, Canada
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Cayin A88T/6550EH
I am very happy with this amp. I listen to a lot of classical music on vinyl, FM, and CD. And that is the type of music I use to judge equipment by. (Don't worry, I listen to plenty of other music too). Also, this is my first tube amp. What I hear so far is an open sound with lots of space (air?) that gives a really good concert hall feel. Instrument placement is very good with impressive side to side and front to back imaging. There is a lot of bass energy and definition -- more than I was used to with the Rotel. And this amp takes my MD-90 to a new level, which was already pretty high. Thanks again for the great service. I know you graded this amp B1 (I think), but it looks just about new to me. B.M., |
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you don't know how much happy i am. I enjoy so many years my pre-amplifier c-28 & amplifier 2105, with a mr-74 tuner recently. I like THE MCINTOSH SOUND, life-like !!!!! And the look, of course, especially the movement of needle in the blue eyes at my 2105. A MCINTOSH cd player for me is a Dream that comes true . At Shows in belgium ,i 've seen a McLaserdic playing a movie and recently i 've heard a
Mc Music Server BUT NEVER NEVER heard a MC CD PLayer (including never seen one in the OFF position also in the store where i buy the book) !!!! As I could read on the web, K/S cables are amazing!
I will discover these cables (not available in store outside usa/canada) who impressed so many HiFI brands! A VERY SPECIAL THANKS for your good advices, your help in this transaction, and other people working @audioclassics who can convert the CD player to work on 230 VAC giving so the chance to guy like me living outside USA to own MC products ! And of course your family who MADE HIFI HISTORY !!! V.M., Belgium |
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Thank you for your help in setting up the projector and screen in our conference room. I have had the opportunity to use them several times and the audience has been very impressed. C.C., NY |
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I received the Sansui TU-717 Tuner via UPS today. I am SUPREMELY HAPPY! The condition of the tuner is better than I expected, and I was amazed at the quality of the packaging job that your staff did. AND....You even included a copy of the service manual and a wiring schematic! You guys are a class act! I hope to do business with you again. P.L. CA. |
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I want to thank you for your great seriousness. I never seen a so impressing packing. My 6900 has reach my home in France in a real perfect condition.Be sure I will talk a lot of Audioclassics ! F.S. |
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The unit arrived today and it looks new (as with the other components from AC) ! Sounds awesome - so I won't go on and on...... Many thanks for all your help and advice on the phone. Always a pleasure ! Regards, B.T., CA |
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.... both of us were very surprised by what we heard and the difference in sound quality that we were being treated to. Of course, I am sure that the C45 and the MCD201 also contributed to the improvement we heard. Still, I am very confident that a good portion of that is due to the 352. I am very surprised at how good the Proacs now sound. I was debating whether or not I would now also have to improve my speakers, but I don't think that that is necessary anymore. Interestingly enough, the improvement in sound quality of the MR85 really surprised me. Even the digital cable music that I pipe in through my sound system suddenly sounded much better.
All this to say that while I expected an improvement, the improvement was more, a lot more than I had anticipated. I think my wife said it best, after spending all kinds of money shopping at the outlet mall and assessing whether or not we got our money's worth, listening to the amp she said, "now that's a worthy buy". So thank you for your advice and for your patience, it's very much appreciated. Please thank Brian for the demo he gave us with the Dream system. R.H., Canada |
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I felt obligated to write this note thanking your company for making sure my recent purchase of a MC40 and Mcintosh car radio arrived at my home in Canada in better shape than I could have ever imagine. You guys did an amazing job! When you said B1 you actually meant it. It's great to see a company in this day and age take such pride. Thanks again and I look forward to ordering more Mcintosh stuff in the future. D.M., Canada |
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(MC7100) Amp arrived yesterday. Great packing, mint condition, sound excellent, all lights working. I would like to thank you for this deal. Best regards and thanks again, Y.J., UK |
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Just wanted to let you know that I'm listening to vinyl with my new needle
which is wonderful! Great sound! Thanks so much for the great price also! Will keep coming back and will continue to recommend you to others as I've done in the past! Best! B.S., NY |
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I have began something I call "listening sessions", with chosen friends, and musical reporters I know. The session open the morning at 10h30 and finish at 15:00. Each person bring one of his favorite record (CD or vinyl) and I play it on my system. Then I look their happy faces, and it's my reward. We drink a glass of wine with some light food, and everybody come back home with a lighter footstep Y.M., France |
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I just want to thank you for your great customer service this week.
It's been a heck of a week tracking down the exact parts I want
for my home theater, but you really made the TV stand easy. On top of that you checked the address for errors (oops!) and got the part here the next day. Thanks again, L.M., VT |
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Just a note to say thank you. The speakers (Philips DSS930) arrived in great condition. They work perfectly and sound nice. Whoever packed them did an awesome job - nice foam board fitting. Thanks once more, H.K., NY |
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Just a quick note to say both units have arrived safely. We started with the C46 and the difference it made was just awesome. One of the reasons I wanted the C46 was because of the equalizer. Its turned out the unit is so good, I do not need tone controls at all - unbelievable! Adding the 402 a week later took things to a much higher plane and we now no longer feel the urgent need to change our speakers. Thanks again for two superb pieces of kit. R.B. |
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I have hooked the MC501s into my stereo system and the soundstage of the Maggie’s 3.6Rs now has more depth! My wife... has also noticed the improved soundstage! We have listened to two of the CDs that were a challenge for the MC150 to play loud. We can now play them without lowering the volume! We currently own a McIntosh C712 pre-amp. Based on my very positive and delightful buying experience yesterday, I know that my search for a McIntosh dealer is over! Audio Classics is the only stereo store I have found that displays every current McIntosh product! Whenever I need to preview and/or purchase a McIntosh product, I will gladly make the 5.5 hour drive from Virginia to Audio Classics. Hopefully, the next time I am at Audio Classics, I will be able to take the tour of the McIntosh Plant. Again thanks for helping me find the right amps (two MC501s) to enhance the soundstage of my Maggie’s 3.6Rs! I will very highly recomend Audio Classics to anyone interested in purchasing McIntosh new and vintage products! J.G., VA |
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Thanks for the book, McIntosh - For the Love of Music! I have already read it once and I am looking forward to my second reading. It is one of three books we have on our coffee table. As I read the book, I found passages that reaffirm my decision to one day own a stereo system with all McIntosh electronics. As I read the clinic section of the book, I could recall how proud I felt each time my Mac amp and pre-amp exceeded their published specifications. I also recall the disappointment of non-McIntosh owners when their amps and/or pre-amps failed to meet the published specifications.Thirty years ago when I purchased my first McIntosh integrated amp, MAC1500, my mom asked why I needed such an expensive piece of stereo equipment. Last week when my mom and I were listening to Dianh Washington, Brook Benton, and Gloria Lynn on my stereo system, she said it sounded like being there! Wow, what a compliment! My mom and I plan to spend more afternoons listening to my her prized jazz collection. We're I are looking forward to a tour of the McIntosh factory. Before closing, I want to thank you for signing the book and helping me improve my stereo system. Best regards, J.G, VA |
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...the Mc 275 sounds gorgeously with the Tannoy TD-10. ... I enjoy very much to hear my favorite CD-s with the new detail the Mc 275 brought in - the Tchaikovsky Violin Concerto sounds already breathtaking - .... So we are very happy with this product and the support you've provided for us. Wishing you great success in your business. All the best, F.K. |
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I set up my system..... It sounds very good. Since I haven't heard "good" in a long time, this will take awhile to evaluate. I think I still would like more depth, but who wouldn't! Anyway, I am very pleased with everything and thank you very, very much for the enormous time you spent with us and lunch. My wife and I were very impressed and pleased.Thanks again for everything. I sure appreciate being able to talk to knowledgeable people like you guys. R.L., CT. |
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the cabinet just arrived, this is ultra fast and the package is
excellent. What a nice cabinet for my lovely amp. B.P., Hong Kong |
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Good call on that amp. Ah the new mc. Is nice. Thank you for your guidance on the mc352 and the autographed book. The amp and book I will cherish them both for the rest of my life. M.A., LA |
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I received the PS Audio 5.6 Preamplifier I purchased from
Audio Classics on E-Bay. I just wanted to thank you for the smooth transaction. The preamp was incredibly mint for its age, and the packaging was excellent. I have already put it into operation in my primary 2-channel system and it
works flawlessly. Thanks again, R.C., GA |
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The MR 85 is exactly as you advertized - in mint condition in every way. I used it for the first time last night it works perfectly as expected. This unit pulled out stations that I had not been able to receive before. The sound quality is superb. Thanks - for your product advise, and knowledge is greatly appreciated. M.B., CT |
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I received the Speaker this afternoon and was very impressed with its packaging. You took a lot of pains in packing it and I deeply appreciate it. J.M., NY |
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I want to thank you for a very positive sales experience today! Thanks for helping me purchase two McIntosh MC501 amps from AudioClassics and for showing me new and prized McIntosh equipment. I found you to be very knowledgable about vintage and current McIntosh equipment. I will be in contact with you when I decide to purchase a new McIntosh preamp. J.G., VA |
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Received the 511-B Altec Horns in perfect order. Could not believe how well they where packaged. Very Professional. After our phone conversation i knew i would like doing business with Audio Classics. Thanks again, R.E., CA |
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All I can say is thank you so much for such a complete and detailed answer to my question. Unfortunately, this kind of response seems to be quite the exception.... where someone will help you when you are not actively buying something. It's service like that that makes someone like me come back in the future and not look elsewhere. R.A., NY |
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You know I keep all your emails as a Reference Book. I really appreciate the time you take and admire your wealth of knowledge and also your patience on a very personal level with your customers. I dont know how you do it. You have made all the difference in my audio upgrade: a very learning and pleasant experience. I will refer anybody to you.The problem is that thereare not that many people as serious about high end audio as they are accepting of cheap, main stream stuff you find in Circuit City and Best Buy. They dont take the time to get into anything. Shallow water swimmers!!! G.H., CA. |
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just a quick note to say that the MA5100 arrived safely back... Thank you for the fast fix of its tape monitor switch problem. The MR67 and MA5100 look fabulous together in their L12R wood cases and sound even better. You know it's funny that with all the talk about poor sound from first generation solid state how sweet and musical the MA5100 sounds. Same thing for first generation CD players - yet the MCD7000 continues to astound me with its great sound. (I guess McIntosh got it right the first time!) The MR67, MA5100 and MCD7000 are making great music in my living room and I thank you Frank, as always, for your excellent sales support and concern for your customers. After all the years of doing business with you I hope to be able to get out to Vestal to meet you in person sometime soon now that I'm retired and finally have some control over my schedule. Take Care and Thanks Again! C.G., IL |
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Just wanted to thank you. Saturday I hooked the MCD 7005 up. The sound of this unit is first rate. The sound is very detailed and just an out right pleasure to listen too and the unit is cosmetically near mint. M.A., LA |
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Just to inform you your sending was well received and working perfectly. Once again for your support and advice and I will not hesitate recommend you other stereo nuts or freaks. J.vW., Belgium |
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The MX119 is all hooked up and sounds and works great. Thanks for your help in making the selection of the MX 119 and getting the right cables from the source components. The system is logging a lot of hours. We always have something on when we are in the house. ( FM, CDs, or a movie ). The MAC history book by Ken Kessler really goes into detail from the beginning and must have taken hours and hours to gather all the info. It makes for good reading while listening to good sound on the MX119. Thanks so much for the gift of a copy of a well written history. I need to bring it along and get you and Steve to autograph it since you are both in the book. H.S., VA |
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Now gear with the Audio Classics LED kits allready installed is a blessing & i'd be willing to pay a bit extra for such gear,i wouldnt classify putting a better lighting system from AC in Mac gear a mod, more like a must. from AudioKarma.com
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When I was a little kid in the early seventies my dad would wake the whole house up on weekend mornings with lots of classical music, simon & garfunkel, cat stevens, and pancakes..yummm. My dads stereo back then was a Pioneer 4 channel reciver with some huge homemade speakers made by one of my 4 brothers. That system was awesome ! Then as we got a little older my sister started dating this guy Jim, one day in the late seventies I went over to Jims house I saw and heard my first Mcintosh stereo ! From that day I was a Mcintosh person, even though I was only 14 and could not afford such equipment I knew people that could afford it ..so whenever I was around my dad or brothers or anyone who would listen I would tell them to buy a Mcintosh stereo . Dad fell first in the early 80's and bought a whole Mcintosh system 2255 c33 xrt22's thorens turntable, Tandberg reel to reel. That stereo still remains in his home today !! My brother ... fell after dad in the mid 80's and started buying Mcintosh pieces , my cousin .... bought a Mcintosh system with Klipsch spkrs. I got married :-) By the late 80's I had somehow aquired 2 pairs of Mcintosh speakers (xr5's i think ) along with a 2125 amp and c27 preamp !!, I was in heaven . Over the years my brothers ..... have all purchased Mcintosh systems and they are all different . I've listened to alot of systems in my lifetime and lived with an everchanging system my whole life, Ive always owned solid state amps and have been very happy with them ...but somewhere in the back of my mind I always felt I was missing something special for not owning any tube gear . Now , on a hot summer afternoon in Texas the UPS driver pulls up in front of my house ...after I help him get the 1 large box and 1 lighter one thru my front door I start unpacking the Amp and CD player, everything arrived in perfect condition ! After a week of listening to a lot of rock and jazz the mc352 and cd201 is a match made in Solid state heaven !!!!! I am hearing soooo much more information now!! AND any thought I had about buying tube gear has gone right out the window !! The music coming out of my dynaudio speakers is ...well ...So MUSICAL !!! Im still in a state of musical bliss re listening to my whole collection of cd's all over agian !!! I cant say enough how this amp-cd combo is giving me sound like the finest tube gear without tubes !! ... I lOVE YOU GUYS !!! :-) Customer for Life ! M.M., TX |
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I just wanted to say thank you once again for the great deal you gave me on the MC275/C220 combo to replace my MA6900. Even though my wife was on vacation last week I could barely get out of my listening chair to go anywhere… the sound of that tube combo is absolutely magic and it keeps getting better as the components burn in!
The MA6900 is a great piece but the MC275 is out of this world with the La Scalas! The C220 is just a superior instrument indeed… and the phono section… WOW. I have an old AR table with an Audio Techinica 440mla cartridge running through that phono section on the 220… it is unbelievably good. I have yet to hook the Scheu TT with Grado Sonata up to the 220… I just can’t get over the sound of that less $200 AR/440mla set up through the 220! It is a great all around preamp; I love the infinite volume and the silent switching and quiet running of the combination. I had never heard KT88 tubes before… I am astounded by the 275’s power and articulation… the music seems to come from everywhere and with great detail. This is indeed a millennial amplifier!
You have made it possible for me to have what I believe is the best sound possible with my ancillary equipment (as you know, mostly McIntosh from you!) and I am grateful for the super deal you gave me and for all the service you have provided me over the past few years.
Whenever I go towards Binghamton the truck always wants to take the Old Vestal Road exit… must be in the steering… or is it the driver? Again, Thank You! ST, PA |
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Got here in great shape - you boys do some serious packing. The
quality is really nice to see in this day and age. ....I am very happy, thanks! J.K., MD |
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Another BIG thanks to the service dept.
My MR-78 is back better than new.
They did some major work on this unit last year.
When it developed another problem, all got fixed under warranty.
Like they say down here "Dont get no better than that"
Thanks again. 73's J.Z., SC |
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Re MA6900 The amp arrived Yesterday....in good shape. I am quite impressed with the sound quality compared to my old MA6100. Just as you suggested. The clean power is allowing me to play music at slightly higher volumes (my preference) with greatly increased dynamics including the bottom end... through my Monitor Audio RS6 speakers. In fact, it was like buying new....upgraded speakers. Thanks, D.S., PA
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The speakers arrived on Friday, and of course I set them up immediately. We like them. I am experimenting with positioning. One of the claims, which frankly I doubted, was that the bass comes through even at relatively low volumes, but it does seem to be true, at least to a reasonable extent. My wife is especially happy that they don’t sound harsh, like the Linn speakers, but they are still clear and well balanced. Thanks for all your help. I’ll be in touch when I start shopping for a turntable. M.G., PA |
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the MC2000 arrived today. ...the sound with MC2000 is now very, very,very good, close to heavens gate. What a great Amp. I listening to some old records from Ben Webster, Friend and Fellow, Holly Cole, Bill Evans and Tracy Chapman. Mostly I found a lot of new things in the sound I never heard befor. Great!!!!! A.G., Germany |
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I just wanted to say thank you for every thing, The Mc. Is very nice indeed the sound is first rate. The night we set things up the Crown Royal was opened and the toast was made. One to Frank (McIntosh), Roger (Russell) & Gordon (Gow) and the other was to you Frank (Gow) for making me one hell of a deal and seeing that things were the right components that were a match made in heaven. Please if you talk to Roger please pass this on to him the xr19’s are fantastic speakers and the work he did with all the engineering and research really shows with these speaker. As a young teen seeing the 19’s in the black and white MC. catalog was one thing but to own a pair of these speakers is a fantasy come true. Thank you Roger. M.A., LA. |
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Yesterday I received my MAC1700. It looks very great - exactly the description as "B" grade physical condition! I set it up today. Although not yet testing on all functions, the sounds from the tuner and when it is playing with CD player already impressed me a lot. This is my first McIntosh amplifier but I'd rather describe it as a little dinosaur dancing and singing in my room - the feeling is so good and it is you who bring it to me! Thanks very much!! K.S., Hong Kong |
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Thanx for having me. The tour and your workplace were astounding. I have found my new goldmine in your store, there is absolutely no one in Connecticut who could come close to offering the selection you folks have. I doubt that I will now ever deal with anyone else. Thanx again for a very enjoyable day ! A.R., CT
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The tour of the McIntosh Lab was AWESOME. Seeing the facility, and having you walk us through the creation of a piece of McIntosh equipment left me with a deeper appreciation and respect for it's quality. Simply the best audio equipment in the world. Thanks again. B.R., N.Y. |
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.... just writing to thank you for the great amp. I could not believe how clean it is. It was immaculate. I am very pleased with the quality and sound. And the packing job was great. Thanks again Ernie.
later, D.C., TX |
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Just want to let you know how much we appreciated your help and the time that you spent with us on our recent visit to your new location in Vestal. Everything about your operation is first class along with the service. I'm still in the process of installing the MX119 & the MCD7008.... Also many thanks for lunch and for setting up the tour of the McIntosh factory. (My wife) has been telling everyone about the tour and especially the demo home theater room. Again many thanks for the tour and the excellent service.You guys are Number One in Audio. H.S., VA |
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I got the (McIntosh) MVP861 today and have been playing it for about an hour. Let me just say that you could not oversell this player compared to the Denon. The difference is not subtle at all ! the whole thing is much better, take everything that I described the other day and double that performance and it would still fall short for a description. I had to turn down my subs form 35 hertz to 30 hertz because the base and mid base are that much better. The ADS speakers play down to 28 hz and with the subs set at 35 there was too much there compared to the Denon.
My first impression is how the music just hits/impacts your chest with the 861 and it simply gets better from there. I using a little less output power than with the Denon, yet I am getting a bigger/fuller soundsatge, better dynamics and punch. The silkiness of this player is amazing.the piano, wind and string instrument are unbelievable. Even the harp on Diana Crawl's live in Paris was much different. I can"t wait for dark as it always sounds better at night! I know why the other fellow would not send his 861 back once he got it. It is great and I am sure that it will improve as it breaks in with use. Musical truly does describe the McIntosh mvp 861! Thanks so very much! Best regards, M.P., Canada |
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I recieved the (Klipsch) CA6TW's today,they sound great! Thanks much! M.R., NB |
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I am sending you this note to put in writing, my most sincere appreciation of the business transaction you conducted with me, with regard to my audio purchases. Nothing could be made better. From the very first contact through the many calls and visits, to the final completion and the good-bye, your kind, honest, and sincere personal contact is I believe, what it is all bout. My best to you and all in your endeavors. R.Z., PA |
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Yesterday the XRT28's were installed. They are really nice. WOW, what an improvement. (Didn't think that was possible)
Once again, Mike Sastra, Audio Classics and Mcintosh(and a pile of cash) there is no sustitute. Your Old Pal, M.B. TX |
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Audioclassics deserves everyday it's high business standard reputation. Many businesses those days make people happy , just when they get the service or goods, like a kid at Christmas. You make people staying happy for very long ,about what they got for their money!! Congratulations again to all the team at Vestal . J.G., Belguim |
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Received the Beyer headphones today. They are a big improvment over my old ones. Much more comfortable! They work as advertised, closed vs open does make a difference.... As usual, I do really appreciate the time you spend with me. THANKS, P. E., CA |
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Thank you for a great website and great services! S.H., FL |
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Received the radio today. Superb!! It's been a pleasure doing business with you.G.B. IL |
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I just wanted to send a note of thanks to you and your co-workers at Audio Classics. I have now recieved my 5th piece of gear from your business (Mcintosh amplifier MC30). I was throughly impressed with the overall quality of the amp (paint, chrome, and tubes) that I recieved. I look forward to purchasing the next amp from you guys when it comes available. I've read many of the customer bio's on your business over the years and you guys clearly know how to run an audio business to a very high degree of satisfaction for your clients. Just another satisified customer. M.T., MN |
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Just wanted you to know I got the guitar. You really packed it well...thanks. The guitar is beautiful. I'm very pleased with it. Thanks again...R.S., NY |
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Amp received and working. What a great packing job you guys do. So good I took pictures. You should brag more about it. It was a pleasure working with your team. The amp is purring as I write this - playing some great old Dave Brubeck on vinyl that sounds like he is sitting right next to me. You did an A-1 job cleaning up the amp and bringing it back from the dead - too many pieces to count. Well worth the drive from Rhode Island. J.S., R.I. |
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A note to McIntosh from a satisfied Customer:
I just thought i would drop you a line to tell you that I fullfilled a dream i had for about 15 years.
I was able to afford some used McIntosh Gear from Audio Classics a few weeks ago. Sorry i could not buy new but it took me forever to be able to get whatI got. I know that new equipment sales keeps your company going of course, but for what I wanted it was just out of reach and I couldn't wait any
longer to own a piece of McIntosh gear. I was able to pick up a MC352 and C41, and I can tell you that i am in heaven. I am hearing music I never heard before. These pieces have such musical presence it is unbelievable. There are just no words to explain the experience of hearing a McIntosh in your living room for the first time!
It was worth the wait, and I would like to say thank you for being a fine company and making some of the most beautiful sounding and looking audio equipment on the planet.
Again, I wish I could have bought new, but I was able to get some incredible equipment and start my McIntosh dream off on a good foot.
I will some day build on my investment, and hopefully get myself a new MCD201 as soon as possible. Thanks again M.B. CT. |
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Just wanted to let you know that the McIntosh speaker relay I purchased arrived today and it is a thing of beauty. Perfectly packed, I might add! I can plainly see this is the start of a good business relationship. You kindness and professional advice are much appreciated. Looking forward to doing more business with your company very soon. Best Regards, C.P., TX |
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Most people take the time to vent their anger, but not many take the time to say thank you. I wanted to take a moment to let you know I got the Rotel reciever all hooked up last night. So far everything is working flawlessly. I actually got a chance to watch a movie and jam to some awesome sounding music. For the first time a smile came across my face. I really love my new gear. I'm very pleased with the overall performance. And I want to thank all of you for your help and cooperation. I did my best to remain calm and not be a pain in the butt.. I would not hesitate to recommend Audioclassics to any of my friends. I also realize that it was a Rotel issue. And I trust its now solved.
Thanks again for everything. B.J., N.Y. |
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I wonder how many ways i can spell WOW!! I hooked up the amp last night, popped in Pink Floyd Dark Side of the Moon, and just smiled. This amp did just what I hoped it would. I have Ascend Acoustics 340 SE's as my main speakers. With the more powerful McIntosh, these speakers just opened up. A friend of mine is a sound engineer and the one that pointed me to McIntosh in the first place. I call him my sound God, anyway, I asked him last night if it was possible for instruments to sound more "exact" for lack of a better word, with the new amp. He was surprised I could hear that, but told me that that was exactly what a good powerful amp does, back to smiling. I want you to know how truly appreciative I am for all your help and support with this purchase, I will most definitely be an Audio Classics customer from here on out. Although the grading on this amp was C-1, I'd be hard pressed to figure out why. The amp sounds and looks fantastic. Your packing was unbelievable, it took me an hour just getting it out of the box, tell the kids in shipping that this level of service just blows me away, they did a WONDERFUL job. Thanks again.
When I finally decide to get a preamp, I will definitely be calling you guys. J.B, CA.
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I've received, installed, adjusted & now I'm enjoying the GSA-700. I had to write and tell you it's a pleasure dealing with professionals. It shows in your presale testing, communications, packaging & shipping. I haven't seen this level of competence since my dealings with Pecar Electronics, in Detroit. I still miss my McIntosh stereo tube equipment & your sales brochure makes me drool. I'll have to resist. There's just so much I can do on a retirement income. F.D., MI. |
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Dearest Ernest, You are the best, the best, the best. You deserve a large raise and maybe a parade down main street Vestal. Thanks for the B & W 804s. They sound just great. Thank you, thank you, thank you. Whats next ? J.M., N.Y. |
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The Mac 7200 I just purchased makes a world of difference in everything else in my audio chain. Thanks, J.N., N.J. |
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.... I have been dealing with ernie for a year now and have just recently become a customer of richs. I guess ive spent about 30K with you guys the past year. Ernie and Rich are just great guys to deal with, very helpful with product info and great with service. I cannot tell you what a great experience its been dealing with audio classics. J.M., FL. |
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MR-77 ARRIVED ! It came this week - looks and sounds great. Thank you for the terrific work. I can't believe how clean the unit looks.
.... What care! And it shows.
Thank you for the terrific service - and way ahead of schedule. J.H., NC |
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I bought a Classe cd player from you about 4 years ago, and I still love it. J.K., CT
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.... I used to visit your store and drool all over the Mac's and killer guitars. Now I just have to settle for looking, ever so lovingly, at all your great equipment via the internet. My bro just scored a Mac off of eBay and he brought it down to you guys to check out. He said you guys were the best... you never charged him for replacing a couple of lamps and giving his piece the once over. Next major bonus I score, I'll be knocking on your front door with my list in my hand. Keep up the great work. R.P., IL |
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I just received the Phase Linear (5100-II). Thank you for the fast shipping. The item is exactly as described. It’s OK for me. Thank you again for the kind communication.
Best Regards. A.D., France |
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.... I bought my Mac MX-119 and MC-7106 amp from you! I am very pleased with my purchase. Thanks. J.C., CA |
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Thank you for the excellent product knowledge and customer service. I feel much more comfortable buying McIntosh than some other brand amplifier. W.S., IL |
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Thanks a lot for the shipment, all the articles are perfect, finally my system are perfect, still thanks. You are of the serious professionals. R.S., Italy |
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RE Ultrasound Amp: This amp looks brand new. I had to prove to my wife it's used. Are you trying to get me in trouble???? Thanks and way better than I expected. B.Y., PA |
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Just to let you know that the two AR speakers were just delivered safe and
sound. This is one fantastic pair of speakers that will go well with the
vintage AR-2 set that I already have. Should make for quite the surround sound setup! Thanks, and you can count me a happy customer. Regards, S.N., NM |
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I'm still enjoying the McIntosh C712, MCD7009 (still one of the nicest sounding CD players I have heard, even without "upsampling", etc.), MR7084 and 2x MC300 that I bought from you several years ago (thanks to Ernie Schleider for all the kind help and attention) ....Thanks for your help, and look forward to hearing from you. Best regards, J.B., Great Britain |
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Ernie did a great job of helping me out. The amp is insane, I am very pleased with it. Paired up with the C36 and the Chorus II speakers is a fantastic match. R.M. PA |
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I finally set up the MC352 this past weekend and it is truly rich to
listen to. The clarity and warmth makes my speakers sound so much better. The hard quality is gone and definition improved. What a find! Thanks so much. I look forward to making further improvements at some point and I will call you then. D.I., CT |
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Got home on Saturday and setup immediately. Forget the bi-amping, the Rotel 1080 with the C34 is amazing. Big bass, clear mids and high end, and great warm sound. Couldn't be happier. Thanks for all your effort and help getting us back in the game... appreciate it much. It is a pleasure turning business into pleasure when working with people who are not just in it for the money, but truly enjoy seeing others happy to achieve a good sound. Thanks again. T.M. NY
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I got the c-2200 installed and I could not be happier with the
setup. I am totally thrilled with the MC-275, just like you said I would. Thanks again. J.C., NC |
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The MR78 and MCD7000 arrived today. I just had to let you know how happy I am with each one. Not only do they sound terrific, the aesthetic value is absolutely first rate. I sincerely thank you. Your salesmanship and products are second to none. You've got my business for life! Thanks again. Sincerely, D.B., MI |
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Quality is what sells, be it service, products or anything - and to me, McIntosh quality is legendary, not to mention the service and response. To this, I must add that Ryan of Audio Classics is one fine example of a highly customer oriented personnel. My deal with him on the MC2000 (and the MCD7005/MAC4100) in December/early January could not have beem more pleasant and joy! J.S., AudioKarma.com |
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..... my Audio Classics ACP-1 MC Phono Preamp showed up in excellent condition. It is working off of a rega turntable with a denon DL103D cartridge into a Mac 4100 used as a preamp to a MC2205 and what a difference the ACP-1 headamp has made.Vinyl never sounded sooo good!!!Thanks for the help and will doing business again soon. J.P., NY |
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.... I drove to New York to purchase a pair of KEF 105.2 speakers from you. Must be about five years now. I should have written sooner. Just wanted you to know all that has happened and how much I still enjoy them. So as one Hi-Fi fan to another, thankyou for all you folks did to complete my personal system. K.S. IA |
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I HAVE RECENTLY PURCHASED A C2200 AND MC275 (USING KLIPSCHORN
SPEAKERS). JUST WANTED TO LET YOU KNOW THAT I AM VERY PLEASED WITH
THESE ITEMS.....THE SOUND IS GREAT!
YOUR DEALER, AUDIO CLASSICS, HAS BEEN EXCELLENT. THEY HAVE BEEN VERY
HELPFUL EVERY STEP OF THE WAY. R.B., FL |
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I greatly appreciate all your personal attention in our recent purchase of the Scoutmaster Turntable. Yours and the staff’s efforts, I’d say, went far beyond what one usually expects, even from a firm that prides itself on customer service.
When I reported back to you that the initial equipment I bought seemed to me to be less that we all had hoped for, you immediately acted and arranged for a replacement to be shipped to me, even before you received the explanatory note and equipment I returned to you. It’s one thing to have a policy that the customer is always right, but far better, if you ask me, that the store and staff extends the same level of trust to the customers that it hopes to get from them. I surely will return to Audio Classics for my next equipment purchase. GV, NY
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.... thank for nice job you have done this time and the last delivery wich have arrived in perfect condition. N.G., Italy |
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For used, do contact Audio Classics (price may be a little higher than the ones you get on eBay and the like) but services and quality should be tip top. Especially the service. I know cuz I have bought from them 2 items, the MCD7005 as well as a MAC4100 receiver. Hope you can find what you wanted from the website or better still, email Ryan and surely he will respond. J.S., AudioKarma.com |
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RE: McIntosh C2200 Clean, tight, transparent. What an improvement. Plus, beautiful piece of equipment. I listened to Low Spark. Wow. Also, very impressed with Steely Dan recordings. Listening to too much music. I keeps me off the streets. The DVD is pretty good. Almost HD quality. The TV sound is much improved going from the cable box to pre-amp Thanx againg for the great service and the DVD trial. G.Z., NY |
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I recently purchased a Boston Acoustics AVR7120 from you guys and Brian Smith has been fantastic in helping me figure out my setup. His help an assurance that we could figure out how to get my Bose 901’s to work with the Boston Acoustics really sold me on the product and the assurance cinched the sale. L.O., NY |
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I value my McIntosh equipment beyond words. It is a huge leap of faith for
me to leave my most valued possession in someone elses care. YOU ARE THE MAN!!!!! Thanks a million for fixing my baby. J.K., |
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It was very nice meeting you, and getting to see your place of
business. Being there, was like a Mac addicts version of what heaven
must be like! I really hated to let my stuff go, but letting it sit
idle, as it slowly would deteriorate, just didn't seem like the thing to do. I know that there are a lot of people who would like to have it, and I had so much pleasure listening to it, and just looking at it! It not only sounds beautiful, it is beautiful! As I said, some day I may come back at you for a 240! Once again, thank you very much. I am always checking your web-sight out, just to see what you have, so I'll continue doing that. B.D., MD
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I received the Genz-Benz Black Pearl yesterday and played it ALL night(yawn). Best damn amp I've played in a long time.Love the triode/pentode option and the 2/4 tube option. The build quality
and detailing are much better than other brands. Boutique quality.
I'm playing it through some Celestions Blues and it couldn't sound better. The boost is amazing. ....This is like having three of my favorite amps in
one box, and I've only scratched about 1/10 of the potential of this amp. Thanks again... J.T., NJ |
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Couldn't be happier with the AMP. I'd do business with you guys again any day of the week! T.H, MA |
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Just wanted to let you know that the guitar arrived in Scotland in the best of health. (My) Husband is so pleased that he didn't want to go to work this morning. ....Thanks again for everything. C.C. Scotland |
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A quick note to let you know the tuner arrived and to thank you for taking such good care in packing it. It sounds great with my 2205 amp and my old AR5 speakers ! D.B. Canada |
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Hi Mike, i got it! Its fantastic, seems to be perfect, like new, the package was incredibly strong and very safe, ... Thanks for the bulbs and for anythings...im excited!!! R.R., Italy |
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I recieved the Dynaco PAS Pre-Amp this weekend. Just another
excellent condition piece from Audio Classic for my Dynaco collection. Interestingly enough, your Pre-Amp is nicer than most all of the E-Bay and Audiogon stuff Ive seen in the past 4 months. The biggest kicker is it was cheaper than all of theirs as well. Thanks again, M.T., MN |
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The second MC162 arrived yesterday. The packaging was at the usual standard of excellence I have come to know from Audio Classics. The unit is in mint condition. I have racked the new amp next to my original MC162 and have done some initial listening in bridged mode running balanced from the C38 Control Center. The sound is absolutely stunning and I became totally immersed in the listening experience in a whole new light.
....I want to thank you for your assistance in putting me so much closer to the music I love. At every step of my transactions with Audio Classics....I have been treated with respect, cordiality and like a member of the special clan that are the McIntosh user community.
I will highly recommend Audio Classics to any one asking my advice on where to go for "the best" in audio reproduction technology and the highest level of knowledge and sales professionalism. Please also let everyone else involved in making all this happen for me how pleased I am with the service. Best Regards, J.C., MA |
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Received Cabinet for McIntosh Amp. Professional all the way. As described, well packaged and fast ship. Anyone considering buying high end audio equipment, without reservation, should buy from Audio Classics. Don't even consider Ebay. Thank you, J. L., MD |
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Wow, this thing is awesome ! I am a classically trained musician and have been in many performances as a student (for 6 yrs) and later, w/ major symphony orchestras (NY Phil, Phila, Pitt, etc) singing in the Westminster Choir and Mendelssohn Club - so I've heard music from both sides of the stage...... This is truly the last (sorry....) preamp (or amp) I will ever need. Surprised at the open/brightness of the upper mid-range and the incredible depth of soundstage. Very, very smooth w/ wonderful transient response !! Tubes just seem to have a much better sound at lower listening levels - or maybe it's the warm, smooth sound that seems to flow rather than jump out at the listener.
Much thanks to you for your advice and to everyone at Audio Classics - once again the unit looks brand new ! If I ever recover from this gigantic expense - hey, musicians like high-end audio, gamblers like casinos ! Decided to use the MX-118 as my tuner - ever heard of a good indoor urban area antenna ? they all claim magical results, but none seem to deliver. Thank you again ! W.T., PA |
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I got the MC275 last night. W/o a doubt the best purchase I have ever
made. It looks completely brand new. What a sound. I always heard that tubes "didn't do bass". No, that was wrong. I think I got another whole octave out of my speakers. Somehow my speakers sounded louder w/o actually being louder (spl meter verified). I
can't wait to get home tonight and do some more listening......
I had bought parts and stuff from you guys b4. From now on, you guys are the only people I will buy anything from. Do you happen to sell groceries by any chance? L.J., TN |
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I have to give a MAJOR THANKS to Audio Classics. Today I bought a McIntosh my 1st one receiver MAC 4200. After hooking it up I could not believe the difference it truely is beyond my highest hopes.....all I can say is once you go Mac you
never go back and please give me no cure. Audio Classics rated my receiver B1 there were absolutely no visible or electronic flaws. I would encourage everyone to visit Audio Classics, their product and staff are 2nd to none. I waited 32 yrs to own a Mac and I thank you for everything. Brian I do not know what you are getting paid but you are worth your weight in gold and
thank you for your help in my purchase. D.P., N.Y. |
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I recieved my ST-70 earlier this week that I recently purchased.
WOW!! what a Beautiful amp. I rubbed a bit of mothers polish thoughtout the the nickel finish and it looks brand new. Everything I have recieved from Audio Classics to date Vintage Mcintosh/Dynaco components have been outstanding in looks and performance. You guys do a great job in representing quality service, products, communications, shipping etc... Thats before I would even mention the outstanding shipping containers your business supplies. As I told you on the phone Mike. I, and many others could buy products
from Ebay, but with the quality and care Audio Classics provides as
a service, is a huge value add. Im done with on-line services. Been
burned one too many times. Hopefully, Ill pick up a MC240 sooner
than later. I imagine it will be a very nice one as well. Thanks again M.T., MN |
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You guys saved the day! As you probably know, we had Steve Agrisano here in Vestal big guy in his genre - Praise/Worship/Inspirational and he was separated from his guitar in some flight. Panic time, until we sent him .... over to Audio Classics. You guys took care of them, and they expressed over and over their thanks and appreciation to you. We all appreciate your professionalism and attention.
Pass it on - thanks again. P.S., NY |
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Just received my Definitive Speakers via UPS. They look great, better than I expected. The purpose of my note is to commend whoever does the packing for shipping. Excellent packaging! The best Ive ever seen!
My hats off to the shipping department. Thank you, T.D., MD |
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I've chosen Mcintosh first for sound,quality ,history,looks and convenience of my dealer ...Audioclassics.com. I live 1 hr away from both the factory and them! I bought my Mac gear from them used (MC 2102's, MC2000 amps,C2200 preamp,Rosewood Khorns,ect..)My C2200 went awry,I explained my problem to "Ryan" at audioclassics and he contacted Mcintosh,they never encountered the problem I described. I thought to myself "OH brother" NO stereo for awhile......WRONG!! Ryan drove down to my house with a Brand new factory sealed C2200 and said "here, its yours" and took the other one back. No, it was not a loaner but an exchange,what company or dealer does that??? Nuff said! Tjnif, Audiogon.com |
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I just want to say thank you for all your hard work at our home in the past few weeks. It is a joy to have a home theater. I have much to learn yet about the system. I truly appreciate all the work you went through in setting up the remote yesterday.... I look forward to getting together with you again in a little while after we have played with the system. Again thank you for all your hard work. Sincerely, A.P., NY |
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... thank you for the great guitar I now have in my hands hahahahaha!, It arrived brand new in perfect condition in thursday and I took it to a gig on friday, and it´s a wonderful guitar, the 7-string neck is more comfortable than I thought. ... Thank you very much for the great price and service, hope to make business again soon, you made a guitar player very happy!!! F.S., TX |
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Aside from his technical talents, Ryan Kilpatrick has got to be one of the best customer service people ever. He's he is such a relaxed, fun, cool guy to deal with. A real asset to Audio Classics. I hope to be just like him one day,...when I grow up!! Regards, D.W. , NY |
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(My wife) and I just wanted to thank you for spending so much time with us. I’ve got the speakers hooked up to my MC2205 and they sound great! We’ll definitely be visiting you again sometime in the future. Again, thanks for all your time. D.B., NJ |
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I have got the parcel with the items. Thank you very much.
It has been a pleasure to deal with you. Best regards from Spain, L.G. |
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I tell my friend, who also enjoys listening to my MC500s w/ the XR290s,
how well you've treated me in all our business deals and adventures in
audio.....I told him not to purchase anything until he speaks with a sales rep. from Audio Classics. He knows with a purchase like that, one needs good backing, strong support, and friendly service. Audio Classics brings all of that to the table and I'm very quick to remind him of that. W.M. WI |
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Excellent! Appreciate total truthfulness, expediency and customer-centric priority from Audioclassics. Thx j.h., IL
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Got the CJ amp Today. Great unit. Thanks for everything. D.M. SC |
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Just wanted to send a quick thanks for the C11. It is beautful and sounds great...... Thanks again for your help. The work you all do with vintage gear is simply the best. S.A., OH |
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Received the Denon TU-767 in good order. Tuner is really exceptionally
nice and Im well pleased with my first order from Audio Classics. I was particularly impressed in the care taken in the packing of what was not exactly a high dollar unit. Thanks. R.A., KY |
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It was a pleasure doing business with you. The receiver McIntosh
4275 is exactly what I expected it to be . Thank you very much! D.L., NY |
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Just a note to let you know I received the Marantz 10B tuner today without incident. It's perfect; it arrived in such great condition and so beautiful! You were right; Audio Classics certainly know how to pack up a tuner! The 10B is such a marvelous machine, and a pure joy to operate. Everything I imagined it to be, and more! Now I can enjoy, in the best style, what most likely will be the 'waning days' of analog FM listening in this country. Can't think of a better tuner to do this on than the beautiful Marantz 10B. Richard did a great job on this unit. It performs flawlessly, and sounds even better. In fact, I've never heard FM like this before! It's just amazing! I am happy. Again, thanks to you and Richard for this opportunity to own one of the world's best tuners in such excellent cosmetic and operating condition! R.H., CA. |
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I thought I would write and let you know that although I usually do not impress, I was completely blown away by your service and shipping. The packing job was as good as it gets. Triple boxing? Yikes. The attention to detail in the repairs was nothing short of astounding, right down to wrapping the cord properly and protecting the plug prongs.
In running my company, I have always felt that going the extra mile helped ensure repeat customers who were beyond satisfied. Your customer service has ensured that when I buy Classic, or whatever, you guys will come to mind first.
Thanks again...D.S., TX |
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We received the MX119 last evening. The unit arrived in "Outstanding
condition". I carefully unpacked and proceeded to inspect the unit.
All I can say it was packed at factory specifications.
I read the book and followed instructions for a proper set up.
My wife said to me what was the big deal, that it looked almost like
my old equipment. I hooked all amps and SACD player, adjusted all
settings and fired it up.
We played the Eagles DVD Live Concert in DTS. It blew my wife's
socks away (mine too). It's been so long I have heard anything like
this. All I can say is WOW! 1000W RMS at .0025% distortion is out
of this world.
The MC2300 amp and 4 Hafler amps rocked. I stayed up late last night
and came to work kind of tired, but it's been an experience I just
can't describe. I hope the neighbors won't call the cops this
weekend!! Yeah...
Thanks again for your business. Can't wait to go home and play the
other albums in my collection. I'll let you know when I'll be ready
to put aside the 6 channel amp and the DVD/SACD player from
McIntosh.
Have a great weekend and thanks again! J.C., TX |
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wOW !!!!! What a fantastic job .., The piece never sounded better . makes my other mr-78 sound really distorted .. YOUR company really is the best I've had the experience to deal with ,THANKS for everything including the bulbs ...D.S., PA. |
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the package arrived and everything was ok. The MR85 sounds great and
the additional infrared is very helpfull for me. Your' far away in
the US, dealing with you is like buying from next door neighbour.
Thank you very much. W.L., Germany
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I recently bought a McIntosh 7270 power amp. It arrived in pristine
condition and has performed flawlessly for a couple of weeks. If only one of the Audio Classics employees had arrived with the UPS truck, in order to carry the amp in and install it. By the time I lugged the 105 lb. parcel up two flights of stairs, I was sweating like Paris Hilton in a spelling bee. Audio Classics is the best! J.L., MI. |
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Just realized I totally forgot to thank you and Audio Classics for
your exceptional service on my tuner last month. Not only were you guys quick and responsive, you actually fixed the problem! J.S., CA
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Well, since no one has done it yet, I'll put my oar in the water for Audio Classics in Vestal NY, just a stone's throw from the McLaboratory facility. My first contact with them (and Ryan) was when I took two items to the McLaboratory for service and then decided to drop into Audio Classics to nose around a little bit. Well, two trade-in's and several other items later (on the same 1st visit), I started traveling the road to McNirvana with Audio Classics. Great people, great service, no pressure and true McAfficionados. Go see 'em if you have a chance. AudioKarma listing |
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I orded some McINTOSH parts from you today was very impressed with how you
handle your self, thank you for the great service. I figured you guys were good when McINTOSH parts dept. said to call you... J.D., MI |
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Thanks for another great deal with Audio Classics. The Marshall
amp head was packed to perfectionas usual. Best Regards, B.G., VT. |
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I got the guitar Monday, it is sweet,and plays excellently. The case is also a beauty.....color goes great with the guitar. I really appreciate the quality of the service I recieved from you as well,and will look to purchase more form you in the future. Thank again! R.F., OH. |
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Also, just a note to let you know how much I'm enjoying the MC-275II I purchased from you several months ago. I'm running it in mono with my other MC-275II driving Magnepan 3.6Rs. Wonderful H.F., FL |
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Im very happy with the service I received from your store and we are looking for a plasma tv so we may be back down there to see the one you have. Thanks again, B.E., NY |
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Thanks alot for sending those ML speakers. They were packed tighter than a bank vault. They sound really good with female vocals and classical music. In my trash talking circle of friends, I am once again the man. MO, AZ |
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Thank you! ....You guys did a great job and provided exceptional service and we are most grateful for that. ..... It looks like you found some long-time customers. R.K., PA |
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It’s the little things that separate the great companies from the mediocre. I received the replacement outer box for the Mc252 today. I immediately noticed that it had the Serial Number sticker pasted to the outside and not just a blank space. Thanks to you and McIntosh for this little touch that makes all the difference. C.K., PA |
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Just received my MQ 109B. Thanks for the fast delivery, expert packaging and top class service. I sure will do business with you again in the future. E.Y., Taiwan |
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I just wanted to drop you a quick email and say thanks again for the great deal with the Fender Blues Junior. I have been playing it almost non-stop since I got it and I really love it. Tubes will always be the way to go! T.D., NY |
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THANKS FOR TAKING THE TIME TO LOOK AT MY INTEGRATED AMP MA6500
YESTERDAY. YOU GUYS TAKE EXCELLENT CARE OF ME AND YOU HAVE A LIFE LONG
CUSTOMER. R.A., NJ
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Thank you so much for working with me on this...and I'll be emailing Ryan a big "thank you" also for all of his consideration in this matter. AC is number one in my book and I'll keep coming back for more! Is George your relative? George did a terrific job of finding the gremlins in a Mac 250 power amp I bought in January...he is a genius and can fix anything, that's for sure! It now sounds amazing! Again, thank you for everything! S.T., PA. |
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I just wanted to thank you for your time in answering our questions, and providing us valuable insight into the home theater market. Your answers and insight has been very valuable... Thank you for your time again. J.V. NY |
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I finally set the Odysseys up. They sound AMAZING. I'm VERY happy with my purchase and look forward to dealing with you in the future. Thanks for everything, D.K., TX |
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I would only consider buying from Audio Classics --- you get to deal with a business with a very solid reputation on this forum, and you know that the unit you are buying has been properly restored. AudioKarma.com listing |
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I received the DBX 400X route selector. The item was in excellent
condition, packing was was great also. The Unit was just as descibed. You guys are very professional !!!! I look foward in doing business with yall again. Until next time take care. Thank you D.L., NY
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Thank you for the wonderful deal you gave me on the Mac MR77 tuner… it is just great! The overall sound of this tuner is just outstanding; surely the best I’ve ever heard! It goes nicely with the MC250 / MX 115 combo for my “vintage system” and I will of course be using the 88 with the mighty MAC6900 if I can ever get away from this beautiful “60’s” sound generated by these components! As usual you came up with a sweet deal my budget could handle… I am most pleased to be a steady customer at Audio Classics; everyone there has done well by me and the service you guys provide is top shelf… thanks for all the assistance you, Ryan, and George have given me!Thanks again! S.T., PA |
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I'm oversatisfied with my 3 Mc I've bought you last 3 months and with
Audioclassics (and Mike in particular). J.A. France |
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thank you for the great service, quick responses, and fast shipping! am loving the 3.3s. K.K., NY |
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Just wanted to say how pleased I am with how things turned out on the Mac
tuner and amp. Got everything hooked up and the system never sounded better. Your packaging for return shipment of the amp and tuner was super. My thanks to everyone at Audio Classics who made this happen.
Hope to work with you folks again. J.D., MD |
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MC500 is slightly older, (1994-1999) and, of course, a bit more powerful, but the MC352 had the Quad-Balanced design that the MC500 lacked.
This gives you even lower distortion and better S/N, and is the standard design for our bigger amps today. The MC352 was our best selling amp through out it's model life and Audio Classics offers a kit to convert it to the Fiber optic/LED lighting so the bulbs wont burn out.
Unless you have a very inefficient speaker that needs the extra watts of the MC500, I would go with the 352. Chuck Hinton of McIntosh Tech Support |
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You came through again! Setup sounds great. Thanks for all of your help.
Will certainly call back as my needs arise down the road! B.C., NY
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I would like to take this opportunity to thank you for the wonderful service you provided when my Mac 250 started to act up in a rather mysterious fashion. I picked it up at Audio Classics on March 1st and have been running it ever since and it has been truly fixed! You did a great job on this unit! I have turned it on and off repeated times and have run it for hours on end and I can truthfully say that it sounds better than it did when I first bought it.... The 250 does in fact sound “tubey” and somehow really the La Scalas sing...and I am most pleased to have this beautifully rebuilt unit in my amplifier stable…
I really appreciate the time and effort you put in the 250 redo and the fact that you telephoned me to help get to the heart of the problem really shows how much you care for the welfare of the client. Audio classics is very fortunate to have you to turn to when the going gets rough and a component needs that special someone who knows the ins and outs of all the Mac devices from the tube era on up to today… and you are that man! Thanks again for solving an enigma and returning a classics piece of audio to the land of the living. S.T., PA.
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I think I have to agree, however, that Audio Classics is hard to beat. I have never been there (I plan to make the pilgrimage to the Bing this
summer), but they have serviced two of my units and did a great job and were a pleasure to deal with. another AudioKarma.com posting |
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However, you won't go wrong dealing with Audio Classics. Great place - great service, great people. Too bad there can't be an Audio Classics where everyone lives! AudioKarma posting |
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Just received my new all wood cabinet from "Audioclassics".Very nice,solid tiger maple,finished in a nice dark stain.Installed it on the Mac and it looks like a million bucks.A vast improvement over the original.Good price $149 plus shipping,a little over $220 CANADIAN at my door,10 days,just thrilled. Thanks all at Audioclassics.If you have a MAC4100, look seriously into this it is worth it,a classic receiver now better! B.R. Canada |
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AudioClassics treats you right even if you buy a McCarAmp like I did from them....they took care of the repair and packed it like it was the last kidney available. AudioKarma listing |
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....I received yesterday ..... my wood cabinet (L52) and it's just wonderful, ......your kindness and patience through the transaction and we want you to know we appreciate it. Thanks to Audioclassics and to you Ryan. J.R. Dominican Republic
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Thanks for the help with my system. You sold me a MC275-IV to go with my C2200......I love this combo. I will stop in and spend more money next time... T.A., NY |
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....you absolutely cannot do better than Audio Classics. Make it a special trip, stay overnight, tour the McIntosh factory, audition to your heart's content. They'll treat you like a McPrince! It's all part of the special McIntosh experience AudioKarma Posting |
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Audio Classics can't be beat for customer service, selection and trades in the NE area. I drive from VT to Audio Classics which is a six hour drive and worth the trip. As suggested above make a day trip or an overnighter, bring some CD's,
listen to every combination of gear and tour the McIntosh factory. AudioKarma Posting |
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Re McIntosh MC2120: Got it all hooked up and I am listening to Miles Davis’ “Kind of Blue” while I’m writing this, and man does it sound great! .... thanks again for all of your help. M.P., TN. |
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Just wanted to thank you for all your help. The new system sounds great! D.E., N.Y.
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Re PMC DB1+ & Cayin A70T: Well, it has been about 2 weeks since I installed my new amp and speakers. At first I must admit I was sort of disappointed. For the first 1/2 hour I thought oh god I just bought a 2.5 thousand dollar Kraco. Apparently tubes take a while to warm up / break in or something?.... It took me a while to "settle in" to the music to actually realize just how clear it was. Very enjoyable! ANY defect in recording is illuminated with a big bright flashlight with this system. As if the speakers shine a light on it and say 'look, there it is, there is the recording flaw!" .... Wow! The sound stage is amazing! The thing that most impressed me was the way the system reproduces voice. It is if the person is standing in front of you singing. Thank you for you input and help on this. It is a fine system. I am very happy with it. R.P., WA. |
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Custom Install: I stopped by the house last night and everything looks good! Thanks .... for accommodating our tight schedule. D.B., N.Y. |
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Klipsch Heresy II: ....at first I was a little disapointed, but the more I listened, the better I like them. After a full weekend of listening, all I can say is, "Thanks", glad we did business. It was a long ride but worth it to me, and in the end, I got what I wanted, and they are brand new, not used. Thanks again, you were the difference in this purchase. You took took the time to respond to my E-mails, treated me like a customer should be treated, a good transaction all around.I will not hesitate to tell other people about Audio Classics, and recomend you handle any questions they may have. Keep up the good work. Maybe someday I'll be back looking for some Mac equipment to drive my speakers. Thank You for your help. R.D., NY |
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i just finished hooking up the 2155, 831 and a mx113 to a 603 set of b&ws. The equipment sounds great. I want to thank you once again for your help in setting up my systems. thanks again. J.M., N.Y. |
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You do not know what a purchase of my first McIntosh means for me . I always had a dream to have it since I loved music and smuggled some McIntosh brochures. Living in communist era in Czechoslovakia it was not possible even think about to own one of these even I had a Master degree in Metallurgy (salary $120 / month) . Defected in 1986 and after spending 10 months in a refuge camp in Europe. Only after 3rd interview Canada accepted us . So we landed with three suitcases in Toronto in April 1987 and came to USA in 1991and became citizens in 2003. We love old America . I love "Made in USA". My wife is a piano teacher (and we are) both are looking forward (to the) MAC6500 as well because we collected about 2,000 LP's since we are in the states. We will always listen to LP's when we will be dinning at our house. In other words my dream came through. Thank you personally for serving me with your knowledge and thank you Audio Classics that they exists and serve people in a very pro way. You are doing a good name for this country in the entire world which is very necessary because this great country has so many enemies inside and outside. Thank you again and please give my compliments to your President and the whole management. God bless America. T.O., OH |
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It's almost like Mac captured the best of tubes and solid state in the C41. Really impressive!! One again, thanks mucho for putting me on to this unit. I'm coming back for more. R.B., N
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I don't know if Ryan expected to spend time on the phone with someone who only bought a couple of capacitors, but he's been very good with his time.T.B., CA |
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....I love you guys, and recommend you on every forum I can. The car audio stuff seems like it could be more of a hassle to sell, so I appreciate the fact that you do- even though I've grown beyond the hobby. All it took was hearing a good two channel system to realize an automobile can't compare acoustically. J.M., IN |
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Just wanted to thank you all for the excellent service given to me this
week..., with my puchase of the Martin Guitar. Great Prices and
Great service is truly hard to find these days...A special Thanks ..... for showing me every available DX-1 in in stock. The guitars were all nice, but it was that last one we opened that sealed the deal. Thanks. B.V. NY |
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Received the McIntosh gear as you promised and in outstanding order.
Wired it all up last night...it sounds incredible. In my 38 years of buying audio I've never been treated as well and professionaly as you and your organization treated me. Thanks for all your help. Looking forward to more business with you and your company. R.P., AL.
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WARNING -- entering the inner sanctums (sanctii?) of Audio Classics can lead to uncontrollable desires! I have been a very bad boy lately (and likely worse to come). There's all that lovely McBlue lighting on the McGoodies - and they make fine music as well. Seriously, they treat you like to want to be treated. Don't miss the chance to see them if you can. C.K., PA. |
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Received Speakers Today!!! Super Packing Your the Best!!! Do Business Anytime!!! Thanks A.L.,AK |
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I recieved my mr66 tuner today, I love it. Since I did not spend megabucks for the tuner I was worried
about the condition of the tuner. I am totally satisfied!!!.. Condition C4 was very misleading. The unit is very clean with very minor pitting and operational.It will need a tuning and some new caps. As funds allow I will buy again from you folks. A.E., KS. |
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MAC 1700. (The tuner in that thing is incredible!) Anyway, with the MAC1700 driving my ancient Klipsch Cornwalls and the MAC4100 driving the old Klipschorns in my second system I have an embarassment of sound riches thanks to you - much appreciated! C.G., IL |
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I'd like to thank you for all your help in my recent purchase of the
MC275II and the cabinet The amplifier and new cabinet are in magnificent condition, better than I had anticipated, and I particularly appreciate you sending the new cabinet and a pickup for the old one at your expense. I am running both of my MC275IIs in mono, driving Magnepan 3.6Rs, and the sound is wonderful. I wasn't sure how much difference it would make, but it is significant. Thanks again. It is indeed a pleasure to do business with professionals such as AudioClassics. H.F., FL. |
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...I am very, very happy about my trade/purchase .... two Dynaco
Mark III power amps. I got them today. I have owned many of these MKIII's over the years as well as Mac MC-30's, 60's, A-116's. The two MK III's I got were better than I expected! I put them into my sound system today and... how they sound really GREAT! These sound like new Dynacos. The MKIII's sound as good or better than the solid-state QSC HD1450 commercial 240 Watt per channel solid state amps I had in place before! A.S., OK |
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I just received the McIntosh gear.... I just wanted to send you a note to let you know how incredibly well I was treated by Frank Gow. He did an outstanding job of providing me with "best-in-class" service. I wish all my buying experiences were as good as what I just experienced with Frank and your company.Again, many thanks and congratulations on maintaining such an outstanding organization.I look forward to doing more business with you in the near future. Thank you. R.P., MI |
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Thiel CS3.6, MC352, C2200, MVP831, VPI Scout. Let me tell you the Thiels sound unbelievable with the 352, I kept reading that the 3.6's need huge amounts of power and current... they take every bit of the power that the 352 delivers while sounding effortless... I sit only 5 feet away from them with the meters approaching 350! I could never feed my KEF Reference 3-2's even half this amount. And the Thiel customer service is second to none. Anyway, thought you would be interested in how well these speakers do with McIntosh components. Now all I have to do is buy another MC352 to run bridged mono! Thanks, B.F., OH |
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the MAC4100 I recently purchased from you continues to be an
absolute delight - what a beautiful unit! C.D., IL |
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.... you guys are the best I have ever dealt with, and you can be sure that i will never buy equipment from anybody else but you guys in the future! Warmest Regards, B.O., VA |
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Thank you for working through this for me. I really appreciate working with someone, such as yourself, who asks takes personal and professional pride in their job. It seems to be occurring less and less (maybe I'm getting more cinical), but it is a wonderful experience when it occurs! D.W., OH |
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The MCD7008 is up and working. Fantastic sound and condition.
..... Very pleased with the quality of the product and the service.
I'll be back very soon. D.F., VA |
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.... I just wanted to say that the MR78 is absolutely fantastic in every way. Since I unboxed it, believe it or not we've put over 200 hours on it, running almost 24/7 in my studio, making these endless long hours bearable! Incidently, this one is the best sounding MR78 I've heard-and I've heard some damn good ones... Thanks again for the "deal"-whatever it ultimately cost me, it's worth it. Till the next transaction- B.C., CA
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I wanted to say thanks a million yesterday for really taking the time to answer my questions. ..... that kind of gesture that will insure that all of my music related buisiness will be in your store. Thanks again. T.A., NY |
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I just wanted to thank you so much. This DVD player is fantastic. I'm really thrilled. The picture is so much better and the sound is phenomenal. You really steered me in a great direction and I'm really appreciative. T.A., NY |
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ML1 safely reached me today. Thank you variously. Because this is an amplifier which I had been looking for since before, I wish to express my gratitude very gladly.T.N., Japan |
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....thought it's time to let you know how pleased I am with my most recent purchases from AudioClassics.
The addition of another MC352 and the Kubala-Sosna "Fascination" interconnects have transformed my already superior McIntosh system into one that is just magnificent! There is no other word to adequately describe it! It has become, quite literally, a whole new system.
Everything I listen to is like hearing my CD's for the first time. While I was initially skeptical of the Kubala-Sosna interconnects as their first impression was one of being rather harsh and bright, they have quickly mellowed to where they help present the music with previously unheard levels of clarity and detail. As trite as the expression always sounds in those stereo product reviews, I am now truly hearing detail that I had never heard before. They are simply amazing interconnects! And, as Brian said during his installation, the presentation is "solid"...another word befitting the sound is "authority." This "solid" presentation is apparent no matter if I'm rocking with "Chicago" or enjoying Michael Buble or Andreas Bocelli.
Lastly, Brian did his usual outstanding job of installing the bi-amping and the new interconnects. Everything came together without difficulty and worked splendidly from the moment we powered up the system.
Thanks for your always reliable guidance in my journey with AudioClassics, McIntosh and now Kubala-Sosna. B.R., N.Y.
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I originally wanted to write to you today to let you know what a great experience I had in your store today. Ryan changed out some bulbs on my C200 this morning and did a first class job. Ryan was extrememly friendly and was just so polite. In addition, everyone in the store was just very pleasant and of course you were nice enough to offer me some lunch. It's just great to have such great people in the world. I enjoyed my morning at Audioclassics and will certainly recommend the store to anyone who wants 1st class service and products. A.A., N.J. |
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I think you should know on my first order to me your crew has aquired a new customer. I am impressed. Rick is just great. I have never rec'd anything this well packaged. If the UPS plane had crashed and not burned this guitar would have survived I'm sure. No more musicians friend or music 123. You were $100.00 less than both and they were both out of
stock. I'm retired from public services after 45 years, I operated like you. Anyone can sell a product but you have to be a good human being to sell service. And your character is reflected by your staff. Thank You one and all!!!!!!!!!
W.A.,OH. |
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...I received the MC2002 last night. It was in excellent condition, as billed, and is functioning superbly. I especially appreciate the benchtest performed prior to its being sent out, ensuring its extremely low distortion at the rated power levels. Also
phenomenal was the rapidity of this transaction, the terrific packing job done before the unit left your warehouse, and your polite, helpful interactions on the phone with me. Thanks again...it was a pleasure doing business with you!! -A.G., OH. |
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...the shipping container was great and the sub arrived in great shape; you guys put everyone else to shame in packing. You guys are always wonderful to deal with and I am only too glad to send you the requested shipping funds. K.C., KS |
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You ARE the MAN! Scott tuner arrived safe and sound, and I'm pleased with the physical condition. B.H., MA. |
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We had an absolutely wonderful time! Thank you! It was great to collect my
new gear, oogle your showrooms, talk to other enthusiasts (without a requirement for absolute truthfulness), and, of course, the Mc tour. We loved it! Thanks again.
(We)... really like the way your firm does business and hope to darken your doorstep more in future. You guys are great. Thanks again and let's keep in touch. C.K., PA |
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Dan did a great job...the system is working perfectly...great
picture/great sound. K.H., NY |
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Thanks, received driver today- you guy's are good !! J.D., NY |
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The glass arrived in perfect shape and very well packed indeed. E.T., Spain |
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I unpacked it (good job bubblewrapping) and the pieces look great, just what I was looking for. Thanks again! N.R., PA |
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I purchased Paradigm PS1000 from audioclassics.com. From beginning to end, the service I received from the sales and shipping staff was outstanding. Brian Smith was knowedgeable, pleasant and helpful. The item arrived packed better than anything I have ever purchased by mail. Dick is to be commended. I look forward to recommending your site to friends and family. J.C., N.C. |
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If I were more ambitious or industrious, I would figure this out for myself, but can you tell me if there is a vehicle for expressing my satisfaction with my purchase and dealings with you? This transaction was 100% in all respects. J.A., CA |
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My Adcom GTP450 arrived safely today. Beautifully packed! I hooked it to my Adcom GFA535-II, and it works perfectly. It was a pleasure doing business with you. Hope to have further dealings with you in the future. (eBay scares the willies out of me, too many horror stories) G.C., OH |
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I just want to thank you and Audio Classics for keeping your web site
accessible to people using screen readers and other adaptive technology.
As a consequence, I determined that I wanted to do business with your
establishment. I had my MR78 modified and bought a turntable. The local McIntosh dealer here in my area did not answer email inquiries from me and their web site is virtually useless to screen reader users. E.W., MI |
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JUST LETTING YOU KNOW THE KAV300i, IS A KEEPER!!!!!. YOU, ALONG WITH STEVE FROM KRELL, HAVE BEEN MOST GRACIOUS AND A MOST PLEASANT EXPERIENCE FOR ME DEALING WITH AUDIOCLASSICS. T.S., NY |
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Wanted to Thank You ....when I picked this up, Again great service..Dan is Lotsa fun too. D.W., NY
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Wanted to let you know I have received the amp in excellent condition as described. Thank you very much. T.M., TN |
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I bought an Audio Research Classic 30 from your place thru Frank. I would like to complement Audio Classics to have a professional guy like Frank. He was knowledgeable, courteous and honest. The merchandise is equally pleasing, near mint and the packing is better than the factory can provide. My friends already know where to buy, Audio Classic.com E.S., CA |
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i recently ordered a replacement glass faceplate for a C27 preamplifier.it arrived VERY WELL packed and in perfect condition. thanks for the extra care in packaging. it was very impressive. G.M., WA |
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I received my Guitar today, exactly as you described, I am very happy with my new toy, it rocks (in a bluesy way). Love your work R.L. Australia |
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Thank you and all people from ACL alot for your support. It was a real rocky start, but I've got a happy ending now. Definitely if I consider buying used equipment again, ACL would be my first stop shop. V.N., Vietnam |
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...thank you for your reply. If everyone was aware of you and this type of service, I'm not sure that you or Audio Classics could keep up with all the business. B.M., TX |
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Thanks for following up with the info on my equipment (MC2205 and C28).
You might be surprised at how few places have the selection of equipment I am used to, can repair what I already have, and where the people are friendly and actually know what they are talking about.
I look forward to doing more business with Audio Classics in the future.
Thanks again for your help. J.M., NJ |
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.... it's a real pleasure watching dvd's with the MVP842 you sent me. I thank you again for the advice. What a great picture and sound !! Y.S., France |
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I once again learned my lesson. Bought two pieces of junk off the internet, and threw both in the garbage. The adcom unit works like a charm. Once again Audio Classics comes through. With Best Regards, S.M., PA |
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....I must admit I have been to your web sight many times but I usually backed off because of the prices. Well, I couldn't seem to find the Mac case in the condition I was looking for on the other web sights so I took a chance and ordered a L-52 rated as "good" condition and paid what I thought was too much. I got it about a week ago and finally unpacked it. WOW...if this is what you call good, I can only imagine what you call excellent or mint. I will be ordering again... ... Please feel free to pass this along to your employees. They deserve a pat on the back too...again, thanks for a great product... L.S., TX |
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The Teac works just great… Perfect. I want to thank you so much, I do appreciate your help and generosity in letting me take these to try. I am having a real good time listening to my music dating back to 1958. Again… You deserve a lot of thanks; Many of them. B.G., NY
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I wanted to convey my thanks all of your help/advise and I wanted to say that I look forward to a continued relationship with your business. You have been quite helpful, courteous and professional. I’ve enjoyed our discussions and look forwards to future purchases as my means evolves to match my desires, and as your inventory may provide in the future. L.D., MO
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I want to thanks you and McIntosh experts for the fast and good service. Another reason to buy from your company. E.M., Italy
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I want to thank you for the curteous service extended to me and my wife while I visited your store .... I have been dealing with your company for over ten plus years and find your group of people rare in the industry. Once again I want to thank you for securing the glass plate for my MC 6200 and bringing back its beauty. I also want to thank you for arranging the tour of the MC plant and various production stages, WOW.... I wll continue to be a loyal MC user for the rest of my life and other members of my family who owen MC equipment.... Terrific tour hosted by Barbara!!! L.A., NY |
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First I've got to tell you I love the "look"of your internet site. Very nicely done! M.G., www
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Just a quick note to say how much I enjoyed talking with you Friday
afternoon. Both you and Frank are one of the main reasons I keep coming back to Audio Classics. I haven't got a lot of money to spend and I appreciate your patience in answering all my questions. You are both a "class act" Thank you, P.E., NV |
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I’m usually good at thinking of words for songs, but there aren’t enough words to describe how thankful I am for all you’ve done for me. Whether it’s helping me sound got at the art walks, buying my first Taylor and especially my T5, or just the usual check-up, you have been a great friend to know. I always look forward to coming back to Audio Classics to see you (even if my guitar is broken and I’m in a panic). So thank you very much! J.G., N.Y.
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Wow,....Cool Remote...I can't believe what I'm hearing from this Krell Amp! D.W., NY |
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yesterday i received the two amplifiers : they are wonderful !! Not only that, they are in EXCELLENT condition, look like new. Many thanks to you and Audio Classics for your spendid customer relations and service. You were so sincere, courteous and helpful. Thank you very, very much for your excellent services.G.P. Italy |
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i just recived my order from your co. and just wanted to tell you how happy i am. brian was very helpfull and a pleasure to work with ,your shipping dept. did a great job packing the two mcintosh speakers whitch arrived on time. i look forward to doing bus. with your co again. GOOD JOB ALL. thank you W.B., MI. |
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...Just wanted to drop you a short thank you message. I've been enjoying my Pioneer CT-05D, and it works like a charm. It's been good doing business with you. I've enjoyed the short messages that you sent me. They made me feel welcome. Again, thank you. M.M., WA |
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.... it has been quite a process of buying speakers from Audio Classics and getting them repaired correctly, I have to say that Audio Classics lived up to their word in standing behind their products. I feel very fortunate, in spite of it all, to have met you and your staff even though I've had less than a perfect first transaction with Audio Classics. I would buy again from Audio Classics. In fact, I know I will. And I will tell my friends about you too. I love my Ohm Acoustics speakers very much. S.W., IN. |
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.... the Amplifiers arrived. Great condition,(The packing), not a mark.....four,(4), cartons on one skid,..very nice, very clean, and safe. Thanks to Audio Classics Logistics System,,(selecting BAX), and for the professional job of protection. Thanks to You and the personnel at Audio Classics for making this first-ever purchase a good one.., and perhaps a model for things to come. D.F., OH |
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Thanks alot. It is a great pleasure to deal with you and buy stuff from you. You are a very nice person and your company is highly recommended. B.N., NJ |
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I would like to send my compliments and sincere thanks to Mr. Frank Gow. First he was instrumental in assisting me with the sale of my speakers then was very helpful and knowledgeable when it came to picking my stylus and speaker-separating switch. In all Mr. Gow made it a pleasurable experience. Finally, I’d like once again to thank Audio Classics and Mr. Frank Gow for all your expertise and fast service and also let you know that I do hope you consider Frank a valuable asset to your organization. R.P., N.J. |
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The player is BEAUTIFUL. I am very happy with the unit, the service, and the entire experience. Thanks for being such a reputable and helpful source. J.S., N.J. |
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The new stylus-cartridge you installed on my turntable works great. Gruv-Glide also does a great job. Thanks again! K.B., N.Y. |
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Well I don't know what to say,
except just thanks TO YOU. A
friend of mine in the USA had
recommended Audioclassics to me,
the least I can tell is I am impressed
by the quality of your service and
your professional attitude.Gratefully
yours,JJ, Switzerland |
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Thank you Thank you Thank you Audio
Classics have a reputation, which in
my case proved so on the spot, I am
really greatful for all you guys. Y.G.
Israel |
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Hooked unit up to some speakers
and sounds great. However, I feel
that if it was not for your company I
would have purchased a piece of
junk. This unit was advertised on e-
bay as perfect and by reading your
tech's evaluation I know it was, at
best, less that perfect. Once again
your original e-mail saved the day
because the amp is perfect now and
I will enjoy it. Best wishes!
E. M., TX |
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... once again I must express many
many thanks to you. You are
awfully good to me. Forgot to
mention the Sony tube is fantastic,
even on our crappy cable! TS
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Many thanks to you and Audio
Classics for your spendid customer
relations and service. You were so
sincere, courteous, helpful and
patient and the service work done
on my McIntosh pieces was
outstanding. I certainly feel
comfortable and confident doing
business with ... Audio Classics.
R.B. , AK |
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Thanx for having such a great
online business. I appreciate your
opinion of timeless quality in
equipment. H.E., NV.
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Either I don't have "golden ears", or
McIntosh speakers are just plain
underrated! G.B., MI. |
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Yesterday I received the Klipsch
Quintet speakers and they are really
great! Not only that, they are in
EXCELLENT condition, look like
new, in the original
package. I am really impressed from
the quality of your service. Consider
me as a standard customer for future
buys from now on. D.M. U.K.
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I've been dealing with you guys now
for about 6 or more years and can
honestly say "you're the
best".S.D.,NY |
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I wanted to drop you a quick note to
commend the staff of Audio
Classics for the service I received
this fall.. . The amount of time and
effort that Bill in particular has
spent helping me to assess my
needs, purchase and get up and
running a piece of equipment that is
at the lower end of the spectrum of
what Audio Classics sells is simply
beyond description. I am amazed at
the level of support I have received
from the staff there. After my
experience this fall I cannot
conceive of purchasing my audio
equipment from anywhere else.
Oh, and I got the unit up and
running last night and have been
neglecting work, food and my
girlfriend ever since. It, too, is
amazing. A.S., NC |
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Got the unit. Awsome packaging.
Thanks again. J.W.,AL |
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You guys are absolutely the best at
what you do. Over the years I've had
you service some equipment as well
as making purchases from you, and
I've always been more than satisfied.
I purchased a glass front for a MC67
tuner and could not believe that
there was a place that carried such a
part. I also had the pleasure of
coming up there one day in 97 and
met everyone. It was delightful. So,
continue the excellent service.....
S.D., NY |
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I talked to "you" earlier today, and
all I can say is, Thank You, for
treating me like someone who is
filthy rich.. even though I don't have
"lots" of money to spend, I felt like
someone important.... Thank You
for your help, I look forward to
doing business with your company,
because I can literally save around
$1000 to $2000 on my future
purchases... AF, OH
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I love this website. The many times
I have contacted you about pricing
and availability of equipment you
have replied with a lot of patience.
Thanks for your past
replies.J.B.,PR.
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Have purchased McIntosh from
Audio Classics and am a long-time
McIntosh fan.
LOVE the website. Very nice. Very
creative. Beautifully done.
Thanks for the classy experience.
J.W., WA |
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I wanted to mention how
much I like to visit your website. It
is unmatched in regards to the
number of high quality products that
you offer. B.V., www |
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I just
want to let you know how much I
appreciate your help in purchasing a
new subwoofer. I am very happy
with my new subwoofer.
Ernie's technical advise on
placement and tuning were critical
and my home theater sounds great.
I'll send everyone I know looking
for great audio and video in to see
you... B.G., NY |
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SOUNDS GREAT, MY WIFE
SAYS SHE HEARS THINGS SHE
NEVER HEARD BEFORE! IT
HAS BEEN A PLEASURE DOING
BUSINESS WITH YOU A.C., VA. |
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I recently purchased Speakers from
you and they have worked out great.
Thanks P.B., NJ |
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Congratulations on your site. It is a
beauty indeed!! Very nice. By the
way, I'm very happy with the
McIntosh CD player I got from you
a few years ago.
M.B., NY |
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I received the microphone this
morning. Thank you very much in
the quick sending-off and the
elaborate package. This microphone
sounds great with my harmonica. I
will use it in my CD recording on
May. Thank you very much! E.F. |
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I have bought several items from
Audio Classics. All have been better
than represented to me by Audio
Classics. I have purchased repair
parts and they have been correct,
arrived promptly, and fixed my
problem, which was not a McIntosh
unit purchased from them. Highly
satisfied with their phone contacts,
prices, and packing/shipment
methods. Nice people, too R.C.,CA.
I recently purchased a woofer for an
AR speaker from your company. It
sounds great, and thanks again.
M.C., NJ. |
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so, so, much thanks to you for all
your guidance, education, opinions,
and listening to me babble on and
on. Your unselfish assistance has
provided me the opportunity to
acquire a most proud and extremely
cherished McIntosh collection of
which I enjoy daily from the
moment I enter my home until the
time I leave for work. I thank you so
much for this opportunity to own
the best there is and not letting me
make major errors in purchases.
J.P.,MA. |
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I would like to thank you again for
all the trouble you have gone
through in securing the Lexicon and
Sunfire for me. I have dealt with
companies in the New York area for
the past 25 years and generally
would have to deal with very rude
sales rep's that would leave a bad
taste in my mouth. You have dealt
with me in a very professional and
friendly manner and never once
have I felt pressured. I look forward
to dealing with you in the future.
MF, CA.
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Believe me, if I knew anybody with
audiophile tendencies, I'd send him
your way. My "journey" into this
world of critical listening has been
made most enjoyable by .... Audio
Classics! I must imagine that many
of your personal customers are as
loyal as me: these are large
purchases that require 100%comfort
and trust. And that's what you
provide, along with a lifetime of
experience sorting through all the
static of high-end audio to find the
kernel of truth.J.M.MD. |
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I was asked how many stations I get
by a guy here at work. So, I
counted. 38 !!! I live in a suburb
north of Detroit about 12 miles. I
get a Flint station @ 45 miles away
in clear stereo and one from
Lansing, tho only in mono @
75 miles away. Yes, I said 75 miles
away! Unbelievable! G.K.,MI |
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BTW, Ryan Kilpatrick at
AudioClassics is a great person to
deal with.
Thank you very much for all your
help in this matter. I look forward
to future business with your
company. A.K., PA. |
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Believe me, I WOULD NOT
HESITATE buying anything from
you, as you are the best.J.W., WA. |
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Just a quick note to tell you that my
McIntosh system seems to have
continued to improve even after we
last talked several weeks ago.
It is a pure delight to listen to and
my wife and I keep it on for
several hours every day. We love
the balanced sound from the
speakers...
When passing through the room
the equipment is located in, I often
stop and stare at the system and
watch the meters on the amp...don't
know why, but I just do!.... we are
just thrilled with the system.
Looking forward to doing more
McIntosh business with you.... But
what am I buying next? Thank you
so much for bringing so much
listening pleasure into our family.
B.R.,NY |
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I`ve received VIMAK preamp
today. I`m satisfying its sound
against my accuphase dc-300
preamp. Especially lifelike dynamic
sound is best I`ve heard from my
system. And, of course, reasonable
price even for shipping. H.M.,Japan |
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Thank you and your team for the
gracious welcome and attention
during my visits. It sure looks like
you all make for a fun and
rewarding place to spend your day --
also, very professional. Thank you
again. G.E., NY |
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Thanks ...for the welcome and tour
of Audio Classics.... Your store is a
special place amongst audio
enthusiasts and is a link to a
generation of electronic marvels that
will not re-appear! ........I was in
awe at the selection and pristine
quality of the array of equipment
that I had the pleasure to view. C.O.
Canada |
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I am very pleased with my mids.
Thanks for all your wonderful help.
J.B, CA |
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I HAD GREAT TIME ENJOYING
YOUR SHOWROOM.
EVERYBODY AT AUDIO
CLASSICS WAS VERY NICE.
YOU MADE A HARD TRIP UP
VERY ENJOYABLE !! K.C.NJ. |
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....I gave your name as a contact
reference to a gentlemen ..... (He) is
building a new home ..... and is
looking to put together a nice Home
Entertainment System. I mentioned
the excellent help that you provided
to me and how pleased I have been
with the equipment that you have
sold me. A.K. PA |
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Just ordered the cage. You have a
wonderful staff there. You should
double whatever you're paying them
;-) C.H. CA |
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I really appreciate your attention to
detail, your wonderful courtesy, and
your professionalism. It's a real
pleasure to do business with Audio
Classics. It's about as stress-free an
experience as any audiophile could ever
hope for in the very stressful
decision-making processes involved
with the never-ending quest for top
audiophile gear. Thanks again. T.D.
TX |
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Thanks so much for the Sound
Technologies equipment, the 10B
cabinet, and the manuals. All
excellent and much appreciated! ....
Your site's excellent, one of my
favorite places to shop! D.D.,GA. |
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My wife and I want to thank you for
the personal tour of the McIntosh
factory. ....we were impressed with
the personal tour...we now certainly
appreciate the hand-built nature of
the product. We continue to love
our McIntosh system. Again, thanks
for .....the musical pleasure you have
helped to bring into this home.
B&G.R., NY |
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Frank - It's really a "doubled cheer"
to reach you through your
receptionist "AnneMarie"... what
wonderful fun and delight under one
roof. Both of you (and even the "on
hold" waiting routine!) are a gift and
blessing to look forward too! Thank
you for being there for me as I skip
through the blurred speed of
technology with your trusted
counsel in understandable phrases.
DD, IA |
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Thanks Brian. I really appreciate
your efforts. Look forward to my
next purchase. R.W., IL |
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I love your on hold commercial....I
laughed so hard tears was in my
eyes...In these times of disasters that
our country is facing anything that
will get someone to laugh is a God
send...Thanks and God bless you
all!!!! W.H., NC |
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Thanks for you fast attention. That
kind of detail, along with the
mountains of sweet stuff you guys
carry, is what differentiates a class
act store like your from the E deals
and discount stores that I normally
have to deal with.D.O., CA |
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I purchased from your company in
the past a (Classic 30 ARC)
amplifier. It turned out to be a very
musical and trouble free. X.G., CA. |
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The Tannoys are awesome - big
detailed soundstage, hit you in the
gut bass, unbelievable mid range,
lots of stuff I never heard and I
thought the Kef's were great, etc.,
etc, etc. K.K., TX |
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FIRST OF ALL I JUST STARTED
DEALING WITH YOUR
COMPANY ...... I'VE DEALT
WITH TWO GUYS ....RYAN A
SALES PERSON AND A DAN IN
SHIPPING THESE PEOPLE FOR
NOT KNOWING ME TREATED
ME LIKE A KING. ...YOU CAN
SAY.... THEIR DOING THERE
JOB AND YOU WOULD BE
RIGHT, BUT THEY GO TWO
STEPS FURTHER ... ANYWAY
THANKS AGAIN B.T., PA
PS IN SHORT THESE GUYS DO
THEIR JOB LIKE A MCINTOSH
DOES IT'S JOB !! |
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I just wanted to take a minute to say
that I am so glad I bought the amps
from you. When the sale is smooth
anyone can do ok.....what separates
the stars from the small guys is how
you respond when there is a
problem. You could not have done
better! It is not humanly possible.
Thank you again!! L.M, FL |
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I was up half the night listening to
the STAX. Easily the best speakers I
have ever had in my home. They
sound very much like my QUADS,
but the soundstage is larger and
more life-size and the bass response
is far better. Thanks for all your
help. C.O., PA |
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I've purchased from you in the past
and your company is simply the
best.J.B., CA. |
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The new unit arrived yesterday and
it works fine. ......a quick test (with
not-that-great-cabling) revealed a
pronounced improvement in overall
sound quality, especially in the
upper mid-range. I'm very pleased
and wanted to thank you again.....
S.H., FL.
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"Thanks" for the TOSlink cover. It's
little things like that make the
system really complete and actually
fun to be a return customer.T.G.,
OH |
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..... thanks again for all your help. I
am really pleased with my
first Audio Classics experience and
wouldn't hesitate from buying from
you again! K.K.Canada |
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...... thank you very much! Your
customer service has not gone
unnoticed, and once I settle up with
the Tax man on April 15th and have
$ to spend again, I'll be back in
pursuit of hi-fidelity! WTS, MA. |
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Hi! Thanks for all your help during
my recent visit. EVERYONE was
so nice, friendly, and professional.
J.F., PA. |
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Re: Krell KBL: The pre-amp arrived
today and sounds great! T.M.,DE
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I received the drivers yesterday.
They look and sound great! Thanks
again for a job well done. S.S., NJ
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Thank you, Frank. I truly appreciate
how reponsive, efficient and cordial
you've been in all our dealings.
Audio Classics is very fortunate to
have you on board, and the audio
enthusiast community is very
fortunate to have a company like
Audio Classics.R.A., NY |
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The diaphram was here when I got
home. You people have really
impressed me with your service and
customer relations. Thank you all. I
look forward to doing more
business with you in the future. I
wish you all the best! F.C., NY |
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First Class Operation---not many
like you left in the world! J.G., TX. |
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I just tried and everything works just
beautifully. Looking forward new
businesses with you and Audio
Classics, the both have proved to be
very sensible to Customers. All the
best. D.D.C., Italy |
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Just wanted to say thanks for the
great customer service throughout
the sale. I am pleased with the
experiance, and will do business
with Audio Classics in the future.
Thank you. C.W., TX.
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